Photoshop CS3 started to crash on me ?

ES
Posted By
Erik_Sjogren
Jan 26, 2009
Views
336
Replies
5
Status
Closed
Hello.

I’m trying to figure out why my Photoshop CS3 and sometimes Bridge CS3 started to crash on me lately.
I did install a new ATI Radeon HD3870 card and new ram but it dosent look like thats the reason. I say that because we have a second Mac Pro with the stock Radeon HD2600 and Photoshop CS3 also started to crash there sometimes.
It only happen sometimes. I did try to remember if i installed new Plug-ins.

I have the latest console crash.log file and i was wondering if anybody could translate it for me or check if it says anything helpful.

Hope to get a answer very soon because i use Photoshop in a daily work.

Computer specs: Photoshop CS3 & Bridge CS3 (Design Suite CS3) Mac Pro 8 Core 2.8Ghz with 14GB Ram, ATI Radeon HD3870, Mac Os X 10.5.6 (Before 10.5.4 with no crash ?)

Thank you so much.

Photographer
Sjogren-Denmark
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ES
Erik_Sjogren
Jan 26, 2009
Ups. forgot to post the photoshop CS3 crash.log file, Sorry Here it comes.

Process: Adobe Photoshop CS3 [231]
Path: /Photoprogrammer/Adobe CS3/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3
Identifier: com.adobe.Photoshop
Version: 10.0.1 (10.0.1×20071012 [20071012.r.1644 2007/10/12:09:30:00 cutoff; r branch]) (10.0.1) Code Type: X86 (Native)
Parent Process: launchd [85]

Date/Time: 2009-01-25 18:18:31.746 +0100
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 44

Thread 0:
0 com.apple.QD 0x92007eaa _GetDstBits32BGRA + 6
1 com.apple.QD 0x91facc93 TransferAnyToAnyMasked + 1332 2 com.apple.QD 0x91fab02f StretchBlt + 4993
3 com.apple.QD 0x91f9bc6a Stretch + 3569
4 com.apple.QD 0x91f9a8e6 CommonBits + 1258
5 com.apple.QD 0x91fa9c77 CopyDeepMask + 260
6 com.apple.HIServices 0x9124af9f IconPixMap::CopyMaskedToPort(IconPixMap&, OpaqueGrafPtr*, Rect const&, short) const + 289
7 com.apple.HIServices 0x9124a55c PlotIconRefInQDPort(Rect const&, short, short, RGBColor const*, unsigned long, unsigned char, void*, char** (*)(unsigned long, void*)) + 644
8 com.apple.HIServices 0x9124a292 PlotIconRef + 390
9 com.apple.HIToolbox 0x901e7d22 PlotAnIcon(OpaqueControlRef*, OpaqueIconRef*, CGRect const*, short, short, RGBColor const*, unsigned long, CGContext*) + 136
10 com.apple.HIToolbox 0x901e7b49 _HIViewPlotAlertIcon + 215 11 com.apple.HIToolbox 0x901e7a61 PlotIconRefForAlertIcon(OpaqueControlRef*, short, Rect const*, short, short, CGContext*) + 139
12 com.apple.HIToolbox 0x901b5185 DrawOrUpdateItem(_DialogRec*, short, DITLItem*, long) + 1285 13 com.apple.HIToolbox 0x901a692d ForEachDialogItem(_DialogRec*, unsigned char (*)(_DialogRec*, short, DITLItem*, long), long) + 75
14 com.apple.HIToolbox 0x901b47e8 DrawDialog + 144
15 com.apple.HIToolbox 0x901b4274 DialogSelect + 2300
16 com.adobe.Photoshop 0x000606dd 0x1000 + 390877
17 com.adobe.Photoshop 0x006e7957 0x1000 + 7235927
18 com.adobe.Photoshop 0x00060f9d 0x1000 + 393117
19 com.adobe.Photoshop 0x00078605 0x1000 + 488965
20 com.adobe.Photoshop 0x00061461 0x1000 + 394337
21 com.adobe.Photoshop 0x006e365b 0x1000 + 7218779
22 com.adobe.Photoshop 0x000a07db 0x1000 + 653275
23 com.apple.HIToolbox 0x901b17d8 ModalDialog + 1854
24 com.apple.HIToolbox 0x901e7972 RunStandardAlert + 776 25 com.adobe.Photoshop 0x0007813e 0x1000 + 487742
26 com.adobe.Photoshop 0x0007846c 0x1000 + 488556
27 com.adobe.Photoshop 0x000d6835 0x1000 + 874549
28 com.adobe.Photoshop 0x000d6c21 0x1000 + 875553
29 com.adobe.Photoshop 0x0021973f 0x1000 + 2197311
30 libstdc++.6.dylib 0x9678010c __gxx_personality_v0 + 1108 31 libstdc++.6.dylib 0x9678014b std::terminate() + 29
32 libstdc++.6.dylib 0x96780261 __cxa_throw + 101
33 libstdc++.6.dylib 0x967805d8 operator new(unsigned long) + 100 34 libstdc++.6.dylib 0x96780689 operator new[](unsigned long) + 17 35 Portraiture 0xe0d58a79 CImagePSDataProvider::LoadTile(CImageTile*) + 1211 36 Portraiture 0xe0d63cce CImagePSTile::LoadData() + 70 37 Portraiture 0xe0d55be3 CImageFilter::FilterNextTile(CImage*) + 441 38 Portraiture 0xe0d534ea CImageFilter::CheckForNextTile(CImage*) + 46 39 Portraiture 0xe0d53574 CImageFilter::OnTimer() + 28
40 com.apple.CoreFoundation 0x958a2b25 CFRunLoopRunSpecific + 4469 41 com.apple.CoreFoundation 0x958a2cd8 CFRunLoopRunInMode + 88 42 com.apple.HIToolbox 0x900ff2c0 RunCurrentEventLoopInMode + 283 43 com.apple.HIToolbox 0x900ff0d9 ReceiveNextEventCommon + 374 44 com.apple.HIToolbox 0x9015dc6e _AcquireNextEvent + 58 45 com.apple.HIToolbox 0x902f1aa9 _RunAppModalLoop + 103 46 com.apple.HIToolbox 0x902f1c48 RunAppModalLoopForWindow + 96 47 Portraiture 0xe0d87adc CGenericDialog::DoModal(CGenericDialog*, char const*, bool) + 554 48 Portraiture 0xe0d66c07 CApplication::DoUI() + 251
49 Portraiture 0xe0d66f9b CApplication::Run() + 719
50 Portraiture 0xe0d38851 DoStart() + 217
51 Portraiture 0xe0d38c45 PluginMain + 761
52 com.adobe.Photoshop 0x0073cb5a 0x1000 + 7584602
53 com.adobe.Photoshop 0x00442119 0x1000 + 4460825
54 com.adobe.Photoshop 0x00446877 0x1000 + 4479095
55 com.adobe.Photoshop 0x0043fa70 0x1000 + 4450928
56 com.adobe.Photoshop 0x00444581 0x1000 + 4470145
57 com.adobe.Photoshop 0x00789fde 0x1000 + 7901150
58 com.adobe.Photoshop 0x0078a73e 0x1000 + 7903038
59 com.adobe.Photoshop 0x00440cd6 0x1000 + 4455638
60 com.adobe.Photoshop 0x00787371 0x1000 + 7889777
61 com.adobe.Photoshop 0x007876c9 0x1000 + 7890633
62 com.adobe.Photoshop 0x00440978 0x1000 + 4454776
63 com.adobe.Photoshop 0x0044453f 0x1000 + 4470079
64 com.adobe.Photoshop 0x004c1ef6 0x1000 + 4984566
65 com.adobe.Photoshop 0x004c3301 0x1000 + 4989697
66 com.adobe.Photoshop 0x000688cb 0x1000 + 424139
67 com.adobe.Photoshop 0x000676c7 0x1000 + 419527
68 com.adobe.Photoshop 0x000602ee 0x1000 + 389870
69 com.adobe.Photoshop 0x0006045d 0x1000 + 390237
70 com.adobe.Photoshop 0x00060570 0x1000 + 390512
71 com.adobe.Photoshop 0x00219cd6 0x1000 + 2198742
72 com.adobe.Photoshop 0x00219d31 0x1000 + 2198833
73 com.adobe.Photoshop 0x00003272 0x1000 + 8818
74 com.adobe.Photoshop 0x00003199 0x1000 + 8601

Thread 1:
0 libSystem.B.dylib 0x905c11c6 mach_msg_trap + 10
1 libSystem.B.dylib 0x905c89bc mach_msg + 72
2 …ple.CoreServices.CarbonCore 0x95dcd56b TS_exception_listener_thread + 155 3 libSystem.B.dylib 0x905f2095 _pthread_start + 321
4 libSystem.B.dylib 0x905f1f52 thread_start + 34

Thread 2:
0 libSystem.B.dylib 0x905c1226 semaphore_timedwait_signal_trap + 10 1 libSystem.B.dylib 0x905f31ef _pthread_cond_wait + 1244 2 libSystem.B.dylib 0x905f4a73 pthread_cond_timedwait_relative_np + 47 3 com.apple.Foundation 0x947db75c -[NSCondition waitUntilDate:] + 236 4 com.apple.Foundation 0x947db570 -[NSConditionLock lockWhenCondition:beforeDate:] + 144 5 com.apple.Foundation 0x947db4d5 -[NSConditionLock lockWhenCondition:] + 69 6 com.adobe.Photoshop 0x00e70db5 0x1000 + 15138229
7 com.adobe.Photoshop 0x00e0c611 0x1000 + 14726673
8 com.adobe.Photoshop 0x00e6f2e0 0x1000 + 15131360
9 com.apple.Foundation 0x947957ed -[NSThread main] + 45 10 com.apple.Foundation 0x94795394 __NSThread__main__ + 308 11 libSystem.B.dylib 0x905f2095 _pthread_start + 321
12 libSystem.B.dylib 0x905f1f52 thread_start + 34

Thread 3:
0 libSystem.B.dylib 0x905c121a semaphore_timedwait_trap + 10 1 …ple.CoreServices.CarbonCore 0x95e024c3 MPWaitOnSemaphore + 125 2 MultiProcessor Support 0x1ab5f06b 0x1ab29000 + 221291 3 …ple.CoreServices.CarbonCore 0x95def10b PrivateMPEntryPoint + 56 4 libSystem.B
ES
Erik_Sjogren
Jan 26, 2009
mmm, is it not possible to post a long log file here ? it dosent show the hole log file when i copy/paste it here.
ES
Erik_Sjogren
Jan 26, 2009
Process: Adobe Photoshop CS3 [231]
Path: /Photoprogrammer/Adobe CS3/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3
Identifier: com.adobe.Photoshop
Version: 10.0.1 (10.0.1×20071012 [20071012.r.1644 2007/10/12:09:30:00 cutoff; r branch]) (10.0.1) Code Type: X86 (Native)
Parent Process: launchd [85]

Date/Time: 2009-01-25 18:18:31.746 +0100
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 44

Thread 0:
0 com.apple.QD 0x92007eaa _GetDstBits32BGRA + 6
1 com.apple.QD 0x91facc93 TransferAnyToAnyMasked + 1332 2 com.apple.QD 0x91fab02f StretchBlt + 4993
3 com.apple.QD 0x91f9bc6a Stretch + 3569
4 com.apple.QD 0x91f9a8e6 CommonBits + 1258
5 com.apple.QD 0x91fa9c77 CopyDeepMask + 260
6 com.apple.HIServices 0x9124af9f IconPixMap::CopyMaskedToPort(IconPixMap&, OpaqueGrafPtr*, Rect const&, short) const + 289
7 com.apple.HIServices 0x9124a55c PlotIconRefInQDPort(Rect const&, short, short, RGBColor const*, unsigned long, unsigned char, void*, char** (*)(unsigned long, void*)) + 644
8 com.apple.HIServices 0x9124a292 PlotIconRef + 390
9 com.apple.HIToolbox 0x901e7d22 PlotAnIcon(OpaqueControlRef*, OpaqueIconRef*, CGRect const*, short, short, RGBColor const*, unsigned long, CGContext*) + 136
10 com.apple.HIToolbox 0x901e7b49 _HIViewPlotAlertIcon + 215 11 com.apple.HIToolbox 0x901e7a61 PlotIconRefForAlertIcon(OpaqueControlRef*, short, Rect const*, short, short, CGContext*) + 139
12 com.apple.HIToolbox 0x901b5185 DrawOrUpdateItem(_DialogRec*, short, DITLItem*, long) + 1285 13 com.apple.HIToolbox 0x901a692d ForEachDialogItem(_DialogRec*, unsigned char (*)(_DialogRec*, short, DITLItem*, long), long) + 75
14 com.apple.HIToolbox 0x901b47e8 DrawDialog + 144
15 com.apple.HIToolbox 0x901b4274 DialogSelect + 2300
16 com.adobe.Photoshop 0x000606dd 0x1000 + 390877
17 com.adobe.Photoshop 0x006e7957 0x1000 + 7235927
18 com.adobe.Photoshop 0x00060f9d 0x1000 + 393117
19 com.adobe.Photoshop 0x00078605 0x1000 + 488965
20 com.adobe.Photoshop 0x00061461 0x1000 + 394337
21 com.adobe.Photoshop 0x006e365b 0x1000 + 7218779
22 com.adobe.Photoshop 0x000a07db 0x1000 + 653275
23 com.apple.HIToolbox 0x901b17d8 ModalDialog + 1854
24 com.apple.HIToolbox 0x901e7972 RunStandardAlert + 776 25 com.adobe.Photoshop 0x0007813e 0x1000 + 487742
26 com.adobe.Photoshop 0x0007846c 0x1000 + 488556
27 com.adobe.Photoshop 0x000d6835 0x1000 + 874549
28 com.adobe.Photoshop 0x000d6c21 0x1000 + 875553
29 com.adobe.Photoshop 0x0021973f 0x1000 + 2197311
30 libstdc++.6.dylib 0x9678010c __gxx_personality_v0 + 1108 31 libstdc++.6.dylib 0x9678014b std::terminate() + 29
32 libstdc++.6.dylib 0x96780261 __cxa_throw + 101
33 libstdc++.6.dylib 0x967805d8 operator new(unsigned long) + 100 34 libstdc++.6.dylib 0x96780689 operator new[](unsigned long) + 17 35 Portraiture 0xe0d58a79 CImagePSDataProvider::LoadTile(CImageTile*) + 1211 36 Portraiture 0xe0d63cce CImagePSTile::LoadData() + 70 37 Portraiture 0xe0d55be3 CImageFilter::FilterNextTile(CImage*) + 441 38 Portraiture 0xe0d534ea CImageFilter::CheckForNextTile(CImage*) + 46 39 Portraiture 0xe0d53574 CImageFilter::OnTimer() + 28
40 com.apple.CoreFoundation 0x958a2b25 CFRunLoopRunSpecific + 4469 41 com.apple.CoreFoundation 0x958a2cd8 CFRunLoopRunInMode + 88 42 com.apple.HIToolbox 0x900ff2c0 RunCurrentEventLoopInMode + 283 43 com.apple.HIToolbox 0x900ff0d9 ReceiveNextEventCommon + 374 44 com.apple.HIToolbox 0x9015dc6e _AcquireNextEvent + 58 45 com.apple.HIToolbox 0x902f1aa9 _RunAppModalLoop + 103 46 com.apple.HIToolbox 0x902f1c48 RunAppModalLoopForWindow + 96 47 Portraiture 0xe0d87adc CGenericDialog::DoModal(CGenericDialog*, char const*, bool) + 554 48 Portraiture 0xe0d66c07 CApplication::DoUI() + 251
49 Portraiture 0xe0d66f9b CApplication::Run() + 719
50 Portraiture 0xe0d38851 DoStart() + 217
51 Portraiture 0xe0d38c45 PluginMain + 761
52 com.adobe.Photoshop 0x0073cb5a 0x1000 + 7584602
53 com.adobe.Photoshop 0x00442119 0x1000 + 4460825
54 com.adobe.Photoshop 0x00446877 0x1000 + 4479095
55 com.adobe.Photoshop 0x0043fa70 0x1000 + 4450928
56 com.adobe.Photoshop 0x00444581 0x1000 + 4470145
57 com.adobe.Photoshop 0x00789fde 0x1000 + 7901150
58 com.adobe.Photoshop 0x0078a73e 0x1000 + 7903038
59 com.adobe.Photoshop 0x00440cd6 0x1000 + 4455638
60 com.adobe.Photoshop 0x00787371 0x1000 + 7889777
61 com.adobe.Photoshop 0x007876c9 0x1000 + 7890633
62 com.adobe.Photoshop 0x00440978 0x1000 + 4454776
63 com.adobe.Photoshop 0x0044453f 0x1000 + 4470079
64 com.adobe.Photoshop 0x004c1ef6 0x1000 + 4984566
65 com.adobe.Photoshop 0x004c3301 0x1000 + 4989697
66 com.adobe.Photoshop 0x000688cb 0x1000 + 424139
67 com.adobe.Photoshop 0x000676c7 0x1000 + 419527
68 com.adobe.Photoshop 0x000602ee 0x1000 + 389870
69 com.adobe.Photoshop 0x0006045d 0x1000 + 390237
70 com.adobe.Photoshop 0x00060570 0x1000 + 390512
71 com.adobe.Photoshop 0x00219cd6 0x1000 + 2198742
72 com.adobe.Photoshop 0x00219d31 0x1000 + 2198833
73 com.adobe.Photoshop 0x00003272 0x1000 + 8818
74 com.adobe.Photoshop 0x00003199 0x1000 + 8601

Thread 1:
0 libSystem.B.dylib 0x905c11c6 mach_msg_trap + 10
1 libSystem.B.dylib 0x905c89bc mach_msg + 72
2 …ple.CoreServices.CarbonCore 0x95dcd56b TS_exception_listener_thread + 155 3 libSystem.B.dylib 0x905f2095 _pthread_start + 321
4 libSystem.B.dylib 0x905f1f52 thread_start + 34

Thread 2:
0 libSystem.B.dylib 0x905c1226 semaphore_timedwait_signal_trap + 10 1 libSystem.B.dylib 0x905f31ef _pthread_cond_wait + 1244 2 libSystem.B.dylib 0x905f4a73 pthread_cond_timedwait_relative_np + 47 3 com.apple.Foundation 0x947db75c -[NSCondition waitUntilDate:] + 236 4 com.apple.Foundation 0x947db570 -[NSConditionLock lockWhenCondition:beforeDate:] + 144 5 com.apple.Foundation 0x947db4d5 -[NSConditionLock lockWhenCondition:] + 69 6 com.adobe.Photoshop 0x00e70db5 0x1000 + 15138229
7 com.adobe.Photoshop 0x00e0c611 0x1000 + 14726673
8 com.adobe.Photoshop 0x00e6f2e0 0x1000 + 15131360
9 com.apple.Foundation 0x947957ed -[NSThread main] + 45 10 com.apple.Foundation 0x94795394 __NSThread__main__ + 308 11 libSystem.B.dylib 0x905f2095 _pthread_start + 321
12 libSystem.B.dylib 0x905f1f52 thread_start + 34

Thread 3:
0 libSystem.B.dylib 0x905c121a semaphore_timedwait_trap + 10 1 …ple.CoreServices.CarbonCore 0x95e024c3 MPWaitOnSemaphore + 125 2 MultiProcessor Support 0x1ab5f06b 0x1ab29000 + 221291 3 …ple.CoreServices.CarbonCore 0x95def10b PrivateMPEntryPoint + 56 4 libSystem.B.dylib 0x905f2095 _pthread_start + 321
5 libSystem.B.dylib
GB
g_ballard
Jan 26, 2009
I would swap back the original ram and retest to rule out the ram

then the original graphics card and retest

there are a lot of troubleshooting threads for more details and CS3 compatibility
B
Buko
Jan 26, 2009
Crash logs are pretty useless to 99% of here on the forum

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