photoshop cs3 extended crashes when i open a file

TC
Posted By
thomas_chuntic
Aug 8, 2007
Views
427
Replies
2
Status
Closed
hi good day,

Good day to all cs3 user’s … hope someone can help me about my problem i have use adobe cs3 extended then when i open a file it will make fatal error then the windows error messages say’s this

Adobe Photoshop CS3 has encountered a problem and needs to close. We are sorry for the inconvenience.

AppName: photoshop.exe AppVer: 10.0.0.0 ModName: cooltype.dll ModVer: 5.4.15.1 Offset: 000a2a98

then it will close… i can’t open a file if i make new file it is ok…. but when i open my newly created file it will make the above error.

hope … adobe will solve the bug/fix the issue.

thanks and god bless
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L
LenHewitt
Aug 8, 2007
cooltype.dll errors can be associated with one or more bad fonts on a system.
T
Traste
Sep 10, 2007
I have had the same problem after downloading the latest update for Photoshop CS3. After trying to replace the DLL with a fresh copy, a copy of a previous version (5.3.74.1, which solved the problem with the crash, but left the Type Tool unusable) i went through the fonts on my computer and found a font with a non-standard character type in the name, after removing that (ie. deleting the font), everything was working again.

/bp

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