Problem opening a scanned .tif file in CS4

J
Posted By
J._Brent_Miller
Jan 20, 2009
Views
382
Replies
1
Status
Closed
Hi…Just got CS4 and am trying to use CS4 to open a picture that I scanned into the computer. I get this message "Could not complete your request because of a problem parsing the tiff file". The file is only 12,084 KB and 1702 x 2338. It will open in CS2 but not CS4. CS4 will however, open the scanned files that are smaller than 10,000 KB.

Any help is greatly appreciated.
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file open problem scan tiff

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CC
Chris_Cox
Jan 20, 2009
Email the file to ccox at adobe dot com, and include details about your OS, CPU, and Photoshop version (extended, language, etc.).

CS4 should open everything that previous versions opened. But there is a chance that the file is corrupt in a way that CS4 catches and previous versions did not.

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