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601
Replies
9
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Closed
Hi,
I’ve currently trying to fix photoshop on my company computer and I can’t seem to get it to work. I’ve tried the following:
1. uninstall/delete files/reinstall
2. clear prefetch files
3. scan for viruses and registry errors
4. run as admin, run on different account, run in compatibility mode
My Computer is a Dell XPS1530 with 8600m GT. Photoshop worked fine for quite sometime and now it crashes with the following error after reaching "Building color conversion Tables"
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 11.0.0.0
Application Timestamp: 48d3882e
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a76d
Exception Code: c0000005
Exception Offset: 000254d8
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 48a4
Additional Information 2: 25d86d7052aea144c126756ba05fe7f4 Additional Information 3: 33ef
Additional Information 4: cb36b8e1128214d6ae58aa905338119c
Any help would be greatly appreciated.
Thanks in advance,
John
I’ve currently trying to fix photoshop on my company computer and I can’t seem to get it to work. I’ve tried the following:
1. uninstall/delete files/reinstall
2. clear prefetch files
3. scan for viruses and registry errors
4. run as admin, run on different account, run in compatibility mode
My Computer is a Dell XPS1530 with 8600m GT. Photoshop worked fine for quite sometime and now it crashes with the following error after reaching "Building color conversion Tables"
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 11.0.0.0
Application Timestamp: 48d3882e
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a76d
Exception Code: c0000005
Exception Offset: 000254d8
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 48a4
Additional Information 2: 25d86d7052aea144c126756ba05fe7f4 Additional Information 3: 33ef
Additional Information 4: cb36b8e1128214d6ae58aa905338119c
Any help would be greatly appreciated.
Thanks in advance,
John
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