From PC to Mac

SA
Posted By
Sari_Ahokainen
Dec 10, 2003
Views
753
Replies
25
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Closed
I have some designs made on a PC with Photoshop 6.0. My client has a Mac with Photoshop 7.0. In what format should I send my designs? Files must be of good quality.

Thanks to anyone who wants to help…

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G
graffiti
Dec 10, 2003
Just pick whatever format you like. The Mac will open them all (as would the PC if you were going the other direction).

A .PSD would do fine.
SA
Sari_Ahokainen
Dec 10, 2003
I sent the client a jpeg and she couldn’t open that. Any idea why? I got concerned that if she can’t open a jpeg how could she open a psd…

Thank you for helping…
MH
matthew_hattie
Dec 10, 2003
I don’t know why she couldn’t open the jpeg, but sometimes the old Internet Explorer trick works. Open the jpeg in IE and then "drag and drop" (Eeewww, Macs :)) onto the desktop.
RL
Robert_Levine
Dec 10, 2003
You’ll have more issues because of version numbers than you will platform.

Bob
P
Phosphor
Dec 10, 2003
Compress the file with WinZIP, Aladdin Stuffit or something similar before sending it.

It’s just good practice.

Fonts can also be an issue as well if both parties don’t have the exact same fonts present and active on their systems.
PH
Photo_Help
Dec 10, 2003
Sari,

Flat TIF’s work well. I will send JPG’s if the file size is an issue. Try to avoid giving your clients layered PSD’s unless they pay a premium to get a file they can modify themselves.
G
graffiti
Dec 10, 2003
I sent the client a jpeg and she couldn’t open that.

Like Phos said. Compress.

If you emailed the .jpg, it could have become corrupt. ZIPing will help you avoid that.
L
LenHewitt
Dec 11, 2003
Sari,

The Mac operator will not be able to open by double-clicking the file. They will need to use File>Open in Photoshop
SA
Sari_Ahokainen
Dec 11, 2003
Thank you so much for your help!

I have WinZIP on my PC but I am not sure how to use it… And while using digital files as much as I do I really should know how it works.

If anyone is willing to give me a quick guide to it’s use…
DM
dave_milbut
Dec 11, 2003
if winzip is installed correctly, just right click on the image in windows explorer and you should have an option for add to zip file. if not, open win zip and drag and drop the file into the winzip window. then just save the zip file in a name and location where you’ll be able to find it. email that zip file.
P
Phosphor
Dec 11, 2003
Len Hewitt wrote:

"The Mac operator will not be able to open by double-clicking the file. They will need to use File>Open in Photoshop"

Whaaa…? Sez who? Click on my username and send me a file of your choosing—compressed or not—Len. Allow me to re-confirm.
PH
Photo_Help
Dec 11, 2003
Phosphor,

Maybe Len had it backwards? Mac’s don’t use extensions do they? In which case windows wouldn’t know to open the file in Photoshop by double clicking unless an extension was added.
L
LenHewitt
Dec 11, 2003
Well, Phos, that’s the way it always used to be (haven’t used OSX, however)….

As there’s no resource fork with a PC file, there’s no creator/filetype data for a Mac to use…..
SA
Sari_Ahokainen
Dec 12, 2003
Thank you so much you all! Be patient with me, I have some more questions 🙂

The client asked me to send files on CD instead of e-mailing or loading them to the net. Now the file size is not an issue.

Is the WinZIP only for saving space? Is there any reason to ZIP the files when sending them on a CD? Some of you mentioned that zipping will help prevent file corruptions. Is this the case only when sending files through the net or…?

I burned psds, tifs and jpegs on CD and tried to open them myself. If I double-click on the file, it just says that can’t open the file because it has become corrupted. But if I use the Open in -method, files open just fine. Why is this and can I assume that the client can get my files open either way?

Thanks again…
SA
Sari_Ahokainen
Dec 12, 2003
Nobody…?
N
nick/slickrenderer
Dec 12, 2003
Was the PS file from which the jpeg made in CMYK mode? If yes then change it to RGB and then resave the jpeg.
L
LenHewitt
Dec 12, 2003
Sari,

The Winzip was to protect the file during e-mailing. Totally unnecessary if burning to CD
SA
Sari_Ahokainen
Dec 12, 2003
Yes the file is in CMYK and it has to be in that mode. And the corruption occurs also when trying to open psd- or tif-files from the CD.
SA
Sari_Ahokainen
Dec 12, 2003
That is what I thought. I didn’t zip the files, but still get the files are corrupted -message. Confused…
P
Phosphor
Dec 12, 2003
Caveat: I don’t have a CD/DVD Burner, so the following is just from memory:

The files need to be burned to CD using the ISO 9660/Joliet protocol. This is the data-burning format that will produce files that are readable by any platform, as it keeps all of the original file’s formatting intact.

Someone should be along shortly to expand on that info or correct it.
L
LenHewitt
Dec 12, 2003
Sari,

Can YOU open the files from the CD OK?
FC
fc_callahan
Dec 12, 2003
Phosphor wrote:

The files need to be burned to CD using the ISO 9660/Joliet protocol. This is the data-burning format that will produce files that are readable by any platform, as it keeps all of the original file’s formatting intact.

Someone should be along shortly to expand on that info or correct it.

Lol! Actually, if you want cross-platform compatibility you want to use the ISO9660 format, but *not* the Joliet option, which is for allowing long file names in Windows. Note that with ISO9660 you are limited to 8.3 file names (filename.tif).

Sari_Ahokainen wrote:

Is the WinZIP only for saving space?

Yes.

Is there any reason to ZIP the files when sending them on a CD?

No, unless there’s not enough space on the disc for uncompressed images (but with .tifs at least you can use the built-in compression).

Some of you mentioned that zipping will help prevent file corruptions. Is this the case only when sending files through the net or…?

Mostly. Compression is mostly for saving space. Audio traders sometimes like to use lossless compression for their .wav files (Shorten, FLAC), but is is because they don’t trust each other to do a good job in copying the audio tracks to CD (the compression allows each person to burn their own audio disks
from the original .wav files). However, traders usually include checksum files for verifying the compressed files before decompressing to .wav, because the process of compressing and decompressing can introduce data errors (read/write errors on the part of your CD drive or hard disk), which can be more
noticeable with audio files than with other types of data. So if you’re burning to CD and you want to minimize the chance of errors, it may actually be better to do so without compression.

If you are having trouble opening files on CD, you could try copying them to the hard disk and opening them from there. Also, when burning your CDs, you may want to try having the CD software write the files to a disc image and then make the CD from that. Your CD writing software should have an option for
doing this–in Easy CD Creator (older versions, anyway), this is on the File menu as "Create Disc Image . . ." (step one) and "Create CD from Disc Image . . ." (step two). With CDRWin, it is the "Build and Record an ISO9660/UDF image file" option under File Backup and Tools. I’ve had the occasional jpeg
come up bad on a CD-R because I copied files "on the fly" instead of from a disc image, although frankly this shouldn’t be a problem with large files (copying a bunch of small files on the fly can lead to buffer underrun problems).

If you think you’re not getting good burns, you could try including a checksum file on the disc, using a shareware utility like MD5summer. With this, you create an MD5 checksum file for the files you want to copy (this isn’t difficult to do) and include this file with the image files on the CD. You can run
this file from the CD to verify that the files were copied without errors before sending it out, and the recipient can do it again after they copy the files to their hdd (or CD, whichever) to verify the files are still good. This is very easy to do and probably useful if you’re concerned about file
corruption.
http://www.md5summer.org/

Hope this helps.
P
Phosphor
Dec 12, 2003
Thanks for clearing that up, F.C.

I’m glad I left myself an escape hatch in my previous post!
PH
Photo_Help
Dec 12, 2003
FC,

Lol! Actually, if you want cross-platform compatibility you want to use the ISO9660 format, but *not* the Joliet option

With both options checked it will remain cross platform. The files can also be displayed in 8.3 format for older windows machines and Mac’s. Joliet after all is just a secondary descriptor. OS’s that don’t know what it is ignore it.

You are thinking about cross platform CD’s that reference other files on the disk (Software installs, Multimedia presentations, Web sites, etc…) in which case you would want to use strictly ISO 9660. Otherwise the linked files could not be found due to the truncated file names.

No, unless there’s not enough space on the disc for uncompressed images

Full long file name compatibility is another reason. You can have an 8.3 zip file that contains files with long names.

Here <http://www.tempel.org/joliet/> is something that may be of use to Mac users that want joliet support.
I
irnis
Dec 13, 2003
wrote:
If you think you’re not getting good burns, you could try including a checksum file on the disc, using a shareware utility like MD5summer.

Advanced CheckSum Verifier (http://www.irnis.net), for example 🙂

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