Help with Save to Web

D
Posted By
danielmcclintoc0
Jul 3, 2003
Views
532
Replies
1
Status
Closed
I have been having this problem for quite a while and it may go across Adobe applications.

I am continually getting the error message "Could not complete this operation because an insertion has failed" when I try to Save For Web in Photoshop 7.01.

(1) I have reset and/or deleted preferences for both Photoshop and ImageReady as per several suggestions on the user-to-user forums. This did nothing.

2) I have done clean re-installs of Photoshop as directed by topic documents from Adobe, including deleting folders and lines in my computer’s registry. Again, this did nothing.

3) I am also having problems with graphics becoming corrupted after I’ve used Photoshop. I have had Photoshop crash when trying to open a previously worked on graphic. I have also had GoLive crash when trying to open the same graphic. I can move the graphic from its folder, put it on the desktop, and have no problem opening it. I have even created new folders transfered the graphic into it, it will open for a while, then suddenly crash.

I am running Windows XP Professional Version 2002 with Service Pack 1. I have also upgraded to Direct X 9.

Any help with these inconviences would be greatly appreciated.
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Flo Nelson
Jul 4, 2003
Two thoughts:
1. Try turning off any applications running in background that you can (with ctrl-alt-delete).
2. If you’ve had this problem from the beginning and turning off apps doesn’t work, perhaps you have a corrupted CD – should be able to get another one from Adobe for free ( or minimal cost).

Flo

"danielmcclintoc0" wrote in message
I have been having this problem for quite a while and it may go across
Adobe applications.
I am continually getting the error message "Could not complete this
operation because an insertion has failed" when I try to Save For Web in Photoshop 7.01.
(1) I have reset and/or deleted preferences for both Photoshop and
ImageReady as per several suggestions on the user-to-user forums. This did nothing.
2) I have done clean re-installs of Photoshop as directed by topic
documents from Adobe, including deleting folders and lines in my computer’s registry. Again, this did nothing.
3) I am also having problems with graphics becoming corrupted after I’ve
used Photoshop. I have had Photoshop crash when trying to open a previously worked on graphic. I have also had GoLive crash when trying to open the same graphic. I can move the graphic from its folder, put it on the desktop, and have no problem opening it. I have even created new folders transfered the graphic into it, it will open for a while, then suddenly crash.
I am running Windows XP Professional Version 2002 with Service Pack 1. I
have also upgraded to Direct X 9.
Any help with these inconviences would be greatly appreciated.

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