Image Ready CS Error Mssg

GD
Posted By
Glenn_Davy
May 22, 2004
Views
153
Replies
1
Status
Closed
I have started to receive the following error message when booting up Image Ready CS:

"Could not parse the file contents as a data set. An unkown error has occurred."

I have booted it before (owned Photoshop CS for about 2 weeks now), so this is a new problem. If I hold down the CTRL+ALT+SHIFT key on bootup, I do not get the error message (nor the welcome screen). This error occurs whether I boot from the Image Ready icon or from the link in PS CS. I have reset my initial settings several times in both PS and IR, and rebooted the computer after doing so. This is operating under Windows XP Pro w/all updates.

Would anyone have any ideas as to what is happening, and how I might fix this? Thanks very much.

Glenn

Master Retouching Hair

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GD
Glenn_Davy
May 22, 2004
Just in case anyone else runs into this, I found the culprit in my issue. It’s the Welcome Screen in IR CS. For whatever reason, it causes problems when starting. Once I deactivated it, all has been fine. I don’t know why the problem happens (a bug maybe?), but in any event, one doesn’t really need it. If I activate it after the program is running, it works fine. Go figure :-).

Glenn

Master Retouching Hair

Learn how to rescue details, remove flyaways, add volume, and enhance the definition of hair in any photo. We break down every tool and technique in Photoshop to get picture-perfect hair, every time.

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