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I purchased Photoshop 7 on ebay. When it arrived, what came was the 7.0 CD (that looks authentic, at least to me), and a small strip with the serial number on a small sized jewel case. I knew it didn’t include the manuals, but it was sold as "full" version, as I wanted to use it, and have the option of upgrading later.
I installed it and have used it, but I don’t work in that every day or even every week. In fact, I haven’t opened it in several weeks. On Sunday, I got an email from another ebay-er saying he had had trouble with the Photoshop 7 he bought from the same seller I bought mine from. His quit working after 90 days. I immediately tried to open PS, and, as you guessed, it had quit working as well.
I immediately sent an email to the seller saying this was a 90 day version he sent me, not the full version, and that he needed to return my money fast or I would take appropriate action (I am an attorney). To my surprise, he responded back with this statement: "I had a number of academic versions on hand at the time and I accidentally sent you the wrong serial. I will be returning to my office this Thursday and will forward you a full version serial. My apologies." (SIC).
This sounded odd to me as I didn’t know academic versions were limited to 90 days. The other thing that sounded odd was that he would send me another serial. I can’t enter a serial; I must reinstall the software and enter it then. Today, after responding to him, I got this reply: "the reason the software expired was due to the serial, not the cd
itself. The point of academic versions is that they last one semester, 90 days, and then expire. The full version serials do not expire. Thus, I can email you tonight with the serial number that will allow you to reinstall the software and it will never expire." He said he would email me another serial and he did just that.
My questions are these:
1) How do I know that the new serial will work for an indefinite period?
2) How do I know the serial isn’t cracked, is legit, and I am the only one with it?
3) What, if anything about this is wrong, and what should I do?
The first thing I will do is not buy any software on ebay again, perhaps excepting shrink wrapped stuff. I’ve had 60 transactions on ebay, and this is the only one, other than a UPS employee stealing golf clubs I sold, that has even remotely gone bad. I don’t trust this guy as far as I can throw him, but I need to know who to verify all this with.
thanks!
I installed it and have used it, but I don’t work in that every day or even every week. In fact, I haven’t opened it in several weeks. On Sunday, I got an email from another ebay-er saying he had had trouble with the Photoshop 7 he bought from the same seller I bought mine from. His quit working after 90 days. I immediately tried to open PS, and, as you guessed, it had quit working as well.
I immediately sent an email to the seller saying this was a 90 day version he sent me, not the full version, and that he needed to return my money fast or I would take appropriate action (I am an attorney). To my surprise, he responded back with this statement: "I had a number of academic versions on hand at the time and I accidentally sent you the wrong serial. I will be returning to my office this Thursday and will forward you a full version serial. My apologies." (SIC).
This sounded odd to me as I didn’t know academic versions were limited to 90 days. The other thing that sounded odd was that he would send me another serial. I can’t enter a serial; I must reinstall the software and enter it then. Today, after responding to him, I got this reply: "the reason the software expired was due to the serial, not the cd
itself. The point of academic versions is that they last one semester, 90 days, and then expire. The full version serials do not expire. Thus, I can email you tonight with the serial number that will allow you to reinstall the software and it will never expire." He said he would email me another serial and he did just that.
My questions are these:
1) How do I know that the new serial will work for an indefinite period?
2) How do I know the serial isn’t cracked, is legit, and I am the only one with it?
3) What, if anything about this is wrong, and what should I do?
The first thing I will do is not buy any software on ebay again, perhaps excepting shrink wrapped stuff. I’ve had 60 transactions on ebay, and this is the only one, other than a UPS employee stealing golf clubs I sold, that has even remotely gone bad. I don’t trust this guy as far as I can throw him, but I need to know who to verify all this with.
thanks!
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