Need some help..

AF
Posted By
Adam_Fehnel
Aug 24, 2004
Views
349
Replies
5
Status
Closed
Whenever I run Photoshop, I spend about 5 minutes getting a graphic started, then expiriance a random restart. No error message, no blue screen, just reboots. I don’t think this is my computer, as every other program I use, runs fine, never gives me these unexpected restarts… I’ve tried re-installing several times, no luck. I suspect a virus, but, not sure, Norton comes up clean, and I haven’t read anything like this before. Anyone that has any ideas, please, I could use some help. Thanks in advance.

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BB
brent_bertram
Aug 24, 2004
Adam,
You probably should post your system specs, for us to deal with, but it sounds like a hardware problem. Several years ago, when the Pent III mobos abounded , there were several that couldn’t stand the pressure that Photoshop put on them.
If you have multiple sticks of RAM, I’d drop down to just one and see if the problem remains , and if it does, replace that stick with one of the others and test again. Maybe you’ll get lucky.

🙁

Brent
AF
Adam_Fehnel
Aug 24, 2004
Windows XP Home Edition,

x86 Family 6 Model 8 Stepping 10 Genuinel ~1096 Mhz CPU

256.50 MB RAM

Intel(R) 82815 Graphics Controller 4.00 mbs Display

But… I could use photoshop before for hours on end, and nothing.. which really makes me think its a virus..
DM
dave_milbut
Aug 24, 2004
something flakey in the hardware if xp is rebooting.

Chris Cox "Computer locks up, shuts down, or reboots while running Photoshop" 8/16/04 3:45pm </cgi-bin/webx?13/2>
Y
YrbkMgr
Aug 24, 2004
You’re not on a HP Laptop are you?
JJ
John Joslin
Nov 26, 2006
Which language version of the suite do you have?

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