CS2 – no support for Aiptek tablet anymore?

TJ
Posted By
timo_jaask
Apr 28, 2005
Views
1905
Replies
41
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Closed
I am running Windows XP Pro, I have been using Photoshop CS (first) with my Aiptek 12000U graphics tabled for long time without any problem.

Today I have tried Photoshop CS2 (trial), but the pen pressure features are not working! While in Photoshop CS they is still working…
CS2 doesn’t seem to recognize my Aiptek tablet. When I try to set dynamics control to "Pen Pressure" it shows a warning triangle, meaning that the feature is disabled.

Does anyone have the same problem? Any idea how can this be fixed? If I won’t be able to get my tablet working, I will have to stick with first CS.

Again – I am trying Windows version of Photoshop CS2, my system is Windows XP Pro SP2 (32bit), AMD Athlon 64 3000+, 1024MB DDR, tablet – Aiptek 12000U.

Thanks
— Timo

Must-have mockup pack for every graphic designer 🔥🔥🔥

Easy-to-use drag-n-drop Photoshop scene creator with more than 2800 items.

DM
Don_McCahill
Apr 29, 2005
Have you contacted the manufacturer to see if there are (or will be) new drivers for the product. It is their responsibility to make the unit work, not Adobe’s.

Don McCahill
SB
Scott_Byer
Apr 29, 2005
We didn’t change the way we get tablet information in any significant way between Photoshop CS and Photoshop CS2. Have you rebooted? You may also try re-installing the tablet driver.

-Scott

wrote:
I am running Windows XP Pro, I have been using Photoshop CS (first) with my Aiptek 12000U graphics tablet for long time without any problem.
TJ
timo_jaask
Apr 29, 2005
Thank you for your replies.
Restarting computer / removing driver / reinstalling driver didn’t help. It works in Photoshop CS, but it doesn’t work in Photoshop CS2 trial version. So there must be some difference between those two, even though, as Scott said, there are no *significant* changes.
And I do have latest driver. I will contact Aiptek also.

Thank you,
— Timo
CC
Chris_Cox
Apr 29, 2005
There are no changes in Adobe’s code that would explain it.

But there are things in the Aiptek drivers that could cause this.
G
GLmig
Apr 29, 2005
Exactly the same problem here, have a aiptek hyper pen 8000u pro, photoshop CS works fine but CS2 doesnt seem to recognize the tablet so no pressure control 🙁 I’ve emailed the aiptek tech suport and am still waiting for a reply.
P
philwig
May 3, 2005
I have the same problem with a "Tevion" tablet, which worked fine on CS but doesn’t work on CS2. I get the triangle symbol and no dynamics. Harumph… wish I’d noticed this before I converted to CS2 – it’s not good.
P
philwig
May 3, 2005
I checked with my tablet manufacturer (Medion) and I have the latest driver versions. Rebooting etc makes no odds. This is kind of a serious problem for what I hope are obvious reasons.

Significance: I’m reminded of an old cartoon of a developer. He’s shown tied to a chair and gagged. There’s a thought bubble coming from his troubled face which says "it was only a little mod".

Any prognosis on a fix?
RB
Robert_Barnett
May 3, 2005
I think Chris already made it clear that it is up to your tablet maker to fix the problem. Adobe has the right to do whatever they wish with their software. It is then up to the hardware makers to keep their products working with it. Contact your tablet maker and tell them there is a problem they need to fix. If they won’t then junk the off brand tablet and get a Wacom.

Robert
RE
Robert_Enns
May 4, 2005
On the other hand, I can’t get "tilt" to work in PS CS2 (with the airbrush) with my Wacom Intuos 3, latest driver. So there you go. No perfect world, or tablet (driver).

Rob
RB
Robert_Barnett
May 4, 2005
Again, contact the tablet maker. My point was that it is up to the hardware manufacturer to make sure it works and not Adobe. I was not criticizing the brand of tablet, just pointing out his is responsible for fixing problems.

Robert
P
philwig
May 4, 2005
Well actually you were.

Adobe are now aware that their latest and greatest breaks at least most of the tablets out there (I haven’t tried my Intuuos 2 but it’s the same drivers as the 3 so it’s probably broken too).

I don’t know about you, but I’d say that’s a good time to figure out what changed and why, and how it slipped passed the testers. Then you can decide how to put things right.

If you’re personally able to help speed this process up, thanks.
RE
Robert_Enns
May 4, 2005
I just noticed that on Wacom’s site they list various programs and what features of the tablet they support. I don’t know how current the list is but Photoshop is NOT shown as supporting tilt. But there is no indication of what version they are referring to. I could have sworn that CS (not CS2) did support tilt with the airbrush but I could have been delusional. I may even still be.

Rob
RE
Robert_Enns
May 4, 2005
But…I would think Adobe would have to decide to support tilt in Photoshop. It would seem they don’t so perhaps it’s not broken, it just never existed.

At any rate, IF it was (on Adobe’s part) supposed to be supported, then if it didn’t work there could be several reasons. One reason might be that Adobe inadvertently broke something about which Wacom could do nothing. It isn’t up to Wacom to fix in that case surely.

I’m just saying that it isn’t always up to the perhipheral supplier to fix something.

Rob
DE
david_evanson
May 4, 2005
Tilt is working for my Wacom Intuos 9×12 (quite an old model) using version 4.72-4 with PS CS2 – just the same as it did on PS CS1. I can’t remember if it was supported in PS 7 (I think so, but don’t have it installed anymore to check) but I’m sure it wasn’t in PS 6.

They still haven’t fixed the fact that the tilt is back to front as to how an airbrush actually behaves – Adobe should look at the Wacom Pen Tools plug-in to see how it should be done.
RE
Robert_Enns
May 4, 2005
So the Wacom site which indicates that Photoshop does not support tilt is wrong then. Hmmm.

As to the tilt being back to front. Since it works correctly in other programs surely this too is an Adobe problem and not the peripheral supplier’s.

I wonder why my tilt isn’t working. Could be the new driver I suppose. I’d better ask Wacom I guess.
DE
david_evanson
May 5, 2005
Have you checked the tilt on the Wacom control panel? There is a page which allows you to test the tilt setting.

Also not all of the default airbrush brushes in PS actually use tilt – only one or two towards the bottom of the default list appear to – just selecting the airbrush button is not usually enough to actually engage the tilt dynamics. Check in the brush dynamics to see if tilt is selected for the brush you are using.
DE
david_evanson
May 5, 2005
"… As to the tilt being back to front. Since it works correctly in
other programs surely this too is an Adobe problem and not the peripheral supplier’s…"

Technically Adobe does handle the tilt information correctly in that as you tilt the top of pen (backend) towards you the centre of the brush moves towards you also, but if you think about it with a real airbrush because you hold it some distance from the canvas and as you tilt the backend of the brush towards you the spray of paint would move away from you. To simulate a real airbrush the tilt information should be mirrored about some hypothetical point above the canvas.
MD
Michael_D_Sullivan
May 5, 2005
There’s a set of brushes on the Wacom site for the Intuos 2, called Wacom Brushes 1, that are configured to work with tilt, and they do work with tilt for me in CS2.
RE
Robert_Enns
May 5, 2005
David:
Yes tilt works in PainterIX

I can’t find any reference to tilt in the Brushes dynamics having ticked "airbrush".
MD
Michael_D_Sullivan
May 5, 2005
Look in the drop-down lists. I just took a standard brush with an oval profile, set Angle to Pen Tilt, and it worked properly, with airbrush turned on.
BH
Bert_Hermans
May 5, 2005
I’ve got a Trust 1200 and a Medion MD9395 tablet, but both got the same issues, no pressure. So i’m thinking of buying a wacom graphite 3, the small one but is that one working with CS2?

A list of working tablets should come off handy!
JJ
John Joslin
May 5, 2005
Absolutely fine here 🙂 (The small Wacom that is.)
RE
Robert_Enns
May 5, 2005
Do you mean Shape Dynamics/ Angle Jitter = Pen Tilt? Otherwise I don’t understand where you see "Angle" can be set to Pen tilt.

Rob
MD
Michael_D_Sullivan
May 6, 2005
Right below the angle jitter slider is a dropdown list labeled "control". Pick "pen tilt" if you want the angle of your pen to determine the angle of the brush. Likewise, under the size jitter slider is a dropdown list labeled "control". Pick "pen pressure". If Photoshop does not recognize your pen tablet driver’s capabilities, you either won’t be able to select these or will get a warning (not sure which). If you pick these, you now have a pressure- and tilt-enabled brush. To test, use a brush that is an oval or rectangle shape, with these settings, with airbrush turned on. Press and hold the brush still until you get a pattern. Now lift the brush and place it in a different location, but tilted in a different direction; press and hold. You will find that the pattern is tilted in a different direction.
PE
Patrik_Eriksson
May 6, 2005
I’m having a Trust 400-V2, and I’m also having the same problem. Pressure works fine in PSCS but not in PSCS2. I updated the driver but it didn’t help. It does however work in other applikations, so the problem cannot be the driver, it must be PSCS2 that fails to identify it. Therefore it cannot be up to the tablet maker to fix the ploblem, i.e. if PSCS2 "refuses" to identify any other tablets that Wacom, what can another table maker do to fix the problem. Anyone who suspects a collusion?
DM
dave_milbut
May 6, 2005
Pressure works fine in PSCS but not in PSCS2.

I updated the driver but it didn’t help.

It does however work in other applikations, so the problem cannot be the driver,

it must be PSCS2 that fails to identify it

poor reasoning. believe me, it’ll be a driver update that fixes it… write and tell your tablet maker to contact adobe for help if they need it. we’ve heard that adobe engineers are great at helping other companies work with their stuff.
TJ
timo_jaask
May 6, 2005
I have finally got response from Aiptek:

From: Hello, we know the problem. We are develop a new driver. Yours sincerely i. A.Ulrich Cox

Hopefully new Aiptek driver will be out soon.

Cheers,
Timo
DM
dave_milbut
May 6, 2005
told you so…

pfffffllllllbbbbb! :Þ

🙂
DM
dave_milbut
May 6, 2005
sorry. sometimes the child in me gets a bit rambuncious! 🙂
PC
Pierre_Courtejoie
May 6, 2005
Cox? That reminds me another engineer…
RE
Robert_Enns
May 6, 2005
Well I already had those settings. I was expecting tilt (with airbrush on) to spray the paint in the direction the pen was facing. That’s what it does in Corel’s PainterIX. This certainly doesn’t produce anything remotely like an airbrush. But tilt is working in the sense that the dabs of color are oriented differently depending on the tilt of the pen.
CC
Chris_Cox
May 6, 2005
tilt is just another control – it doesn’t change the way the tool works.
RE
Robert_Enns
May 7, 2005
I would think a control is supposed to change the way the tool works.
CC
Chris_Cox
May 7, 2005
No, a control just changes existing controls on the tool.

It’s just another knob/dial, and the tool itself hasn’t changed.
BH
Bert_Hermans
May 7, 2005
i’ve contacted Trust on it, but they’re not known with the issue so they demand more emails on it. I’m still waiting for reply from them, but i’ll squeeze a driver out of them: for christ sake! they didn’t launch a driver update since 2002!!!
Q
Qith
May 7, 2005
If Aiptek really decides to release new drivers you can use those with your Trust tablet. The internal hardware is exactly the same, Trust just branded it. Same goes for the Medion tablets I believe.
DE
david_evanson
May 7, 2005
Robert Enns wrote…. "I was expecting tilt (with airbrush on) to spray the paint in the direction the pen was facing. That’s what it does in Corel’s PainterIX."

Unfortunately this is something Adobe has got wrong since they first supported ‘tilt’ back in PS 7. I was hoping it would be fixed by CS2.

If you are using a Wacom try their PenTools Virtual Airbrush plug-in still works after a fashion with CS2, but it looks like there is a problem with large images – it may be ok if you select small sections to work on.
PC
Pierre_Courtejoie
May 8, 2005
Yes, why can’t we have just a reverse button, so that paint flows" naturally" with the airbrush tool?
DL
Domen_Lombergar
May 25, 2005
So anyone have any news on Aiptek’s release of the fixed drivers?
S
salnajjar
Oct 19, 2005
Aiptek makes the graphics tablets for most of the clone brands (Trust Medion etc). Trust already have the latest driver on their website tha fixes this problem and it works fine with the Aiptek tablet.

I have more info posted on my website: http://www.al-najjar.co.uk o just go and download the latest Trust driver (make sure you choose th Scroll version even if you don’t have the scroll tablet).

Ser


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C
cbrknight
Oct 24, 2005
I don’t know if anyone else has done this but I called Aiptek. They ar aware of and are working on the problem. There is no eta as of Oc 23rd. They say to keep checking back to their site for the new driver when they are ready..


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