0It looks like a graphics card stuff to me.
If you save the file and re-open it doe the artefacts move about or disappear altogether?
If so it suggests the data are fine but the representation of it has been fragged a bit
deebs, i think you are correct. i tried brand new ram and that didn’t do it, then saw your post. saving, closing, and repoening, the lines move around. damn.
It’s probably graphics card driver related
I’ve seen worse on the computer i am using now
It is amazing how stuff like that can disappear with up to date drivers installed properly.
It is good that the original data are OK though (new drivers are easier and less expensive than new RAM or hard drives 8) )
Well, I don’t think it’s a problem with the hard drive, and I don’t think it’s a RAM problem. When I hit print screen, and paste in Photoshop, I get the following picture. But not when I paste into another graphics program. Everything is all Photoshop-related. The brand new RAM didn’t work, rolling back the old video drivers and installing the brand new catalyst 5.10 drivers didn’t help (running an ATI Radeon 9800 Pro). I installed Photoshop CS2 (been working with Photoshop CS) and that didn’t help. Got any more ideas? Here’s the picture I was referring to:
Is that the screen view that you pasted into photoshop, or is that what the pasted screen view looks like when pasted into photoshop?
the screen looks normal when i hit print screen (no lines). once i paste in photoshop, it looks like that. pasting into other programs, it looks normal: no weird lines.
Chris Cox – 01:17pm Feb 7, 2003 Pacific (#7 of 15)
If you zoom in and they go away, it’s probably the video card.
If you zoom in and out and they change, it’s probably bad RAM.
If the image looks fine, you save it, then reload it and it’s corrupted – then it’s probably the hard disk.
Then, is that a print-screen of what it looks like in Photoshop (and if so at what resolution (100% or something else?), or is it the file saved from photoshop after pasting?
Hello,
What Graphics card and Driver do you have ?
as previously noted this looks very much like a Graphics Card/Driver fault ive seen this before in other apps.
Try getting a newer driver or change the number of colors displayed by the video card, make sure its up to the highest 32 bit.
Good luck. If no good ,we’ll try something else. Cheers.
Michael, it is the filse saved from photoshop after pasting what SHOULD be a normal screenshot of my desktop with a few windows open.
Col, it is a Radeon 9800 Pro, just updated yesterday to the new Catalyst 5.10 drivers.
I did, however, switch to 16 bit color from 32 bit and it’s not doing it at the moment. It has been a random on-off problem. It’ll do it for a day, then stop for a few days, then back for a day, etc etc.
Dave, I had found that post earlier, hence why I swapped the RAM. Since that didn’t work, I guessed it might also be video RAM, which Photoshop makes much use of. I think it’s really coming down to the card.
Since it’s working fine right now, we’ll have to wait until it starts up again (if it does) to keep diagnosing the problem.
Thanks for your continued support!
I’ll keep my fingers crossed for you then Erik !!
Some of the issues can be caused by drivers, you only have to look at other apps (Google Earth is one) colors wouldnt display corectly etc with different driver versions affecting Nvidia and Radeon , its always worth checking.
Changing from 32 bit to 16 has helped huh, thats ok up to a point, But lets hope a better solution can be found quickly.
well, a better solution may be a new video card. i’ve got the money for it, so we may have to see.
btw, if i do photoshop editing in 16 bit, it’ll still be saved in 32 bit, right? or will it screw up my images?
can always revert to 32 bit when im not using photoshop
Video cards & drivers: another entry on the long list of Things I Don’t Understand. But this suggestion helped someone in another thread which (of course) I can’t locate now. Try reducing the Hardware Acceleration in Display Properties>Settings>Advanced>Troubleshoot.
Photoshop’s 8 bit and 16 bit modes are bits per channel, so each pixel is 24 or 48 bits. Screen displays are bits per pixel. The "32 bit" display mode uses 32 bits to store each pixel, allowing 8 bits per channel (24-bit) color; the remaining 8 bits don’t increase displayed color depth (they must be set to zero).* I think 16-bit display mode only uses 12 bits for color information (3 x 4-bit/channel).
In any event, the display mode does not affect how images are saved.
I think you would be wise to try a new graphics card.
——
* Windows uses a 32-bit RGBQUAD structure for each pixel. According to the WinXP SDK, this is of the following form:
typedef struct tagRGBQUAD {
BYTE rgbBlue;
BYTE rgbGreen;
BYTE rgbRed;
BYTE rgbReserved;
} RGBQUAD;
Where rgbReserved is defined as:
Reserved; must be zero.
well, it’s doing it again. going to get a new graphics card.
New graphics card, a Radeon X850 Pro. Still getting the lines. The lines DO change as I zoom in and out. Any more ideas?
1. Get the latest driver for your new graphics card. Follow the instructions for installing carefully. Reboot at least twice after finishing. See if there’s any improvement.
2. Try doing a repair installation of CS. This won’t affect activation. See if there’s any improvement.
3. If that doesn’t work, try uninstalling CS and reinstalling (this will require reactivation). See if there’s any improvement.
4. Upgrade to CS2?
Those are typical patterns for bad RAM or bad video RAM.
Michael – I have the latest driver. Been rebooted several times. I uninstalled and reinstalled CS, no such luck. I even then upgraded to CS2. Still no luck.
Chris – Remember, I swapped out the ram with brand new ram. no such luck. I then tried a brand new video card, the X850 pro. still no luck.
I’ve tried almost everything. I’m going to reformat now. I guess we’ll see in a few hours.
OK, then the next possibility is a bad motherboard (affecting either RAM or the AGP/PCIE traffic).
That’s my next guess. I’ve been ok for the 1.5 hours since the reformat. If I end up with a new computer, so be it. I gotta be able to work…
I’ve got one more guess, but you REALLY don’t want to hear it (bad CPU).
Before replacing any more hardware, try removing all cards one at a time and reseating well. Do the same with the RAM, jumpers, connectors, etc. Maybe even try reseating the CPU. If there’s a marginal contact somewhere, reseating everything might just make a difference. (Use a grounding strap, or put a bare wire under your watchband and connect it to the chassis, before doing all of this.)
(While you’re at it, clean out the case, power supply, and fans!)
we’ll have to wait and see if it keeps screwing up. i ran all last night without any problems after the reformat. no explanation for that, but whatever.
if nothing else, i’ll end up with a new damn computer lol
Good Luck Erik.
Let us all know how it goes ok.
