Re-install downloaded product

F
Posted By
Francisvila
Sep 1, 2003
Views
260
Replies
1
Status
Closed
About 2 years ago I purchased an update of Photoshop on the on-line store. I was asked to open an account that would keep track of the products I owned, so that I could re-download them when necessary. For that reason I did not take the trouble of having a CD burnt as a back-up.

Now my computer has gone on the blink and I am installing a new one. But I the on-line store only offers to buy new products, not to re-download previous purchases.

What can I do?

How to Improve Photoshop Performance

Learn how to optimize Photoshop for maximum speed, troubleshoot common issues, and keep your projects organized so that you can work faster than ever before!

P
Phosphor
Sep 1, 2003
I’d phone Adobe support and explain the situation. They should have record of your purchase and your registration of the program.

How to Improve Photoshop Performance

Learn how to optimize Photoshop for maximum speed, troubleshoot common issues, and keep your projects organized so that you can work faster than ever before!

Related Discussion Topics

Nice and short text about related topics in discussion sections