Problem with CS3 trial

DM
Posted By
David_Moon
Jul 10, 2007
Views
196
Replies
2
Status
Closed
Firstly, I spent about 15 minutes on the phone with Adobe support with no help for my problem. I hate to stereotype outsourced help, but after three attempts to explain my issue and hearing the same misdiagnosed solution, I gave up politely.

I recently had to reinstall Windows on my work machine, and have been reinstalling my programs. I purchased the CS2 upgrade two years ago, and been waiting for the opportunity to try CS3 (been using PS since 1994, or there abouts). So I download the CS3 trial, install and when it starts, it’ll let me choose try, then tells me I need to reinstall, shutdown my computer or put in a serial number. So after shutting down and trying again doesn’t work, I try to uninstall, reinstall and I still get the same roadblock. I’m excited to evaluate the program, and ore than likely will purchase the upgrade in 30 days … if I can get to work.

Any ideas on how I can get an evaluation copy that will allow a user to evaluate? And please don’t tell me to turn off my cookies in IE, as I know that is not the problem.

Thanks!

MacBook Pro 16” Mockups 🔥

– in 4 materials (clay versions included)

– 12 scenes

– 48 MacBook Pro 16″ mockups

– 6000 x 4500 px

DM
David_Moon
Jul 10, 2007
Redownloaded, reinstalled with the same message "A problem was encountered while trying to load the trial period …"
RK
Rob_Keijzer
Jul 10, 2007
David,

Could it perhaps collide with an internet security suite? (or it’s behaviour, rather)

Rob

Master Retouching Hair

Learn how to rescue details, remove flyaways, add volume, and enhance the definition of hair in any photo. We break down every tool and technique in Photoshop to get picture-perfect hair, every time.

Related Discussion Topics

Nice and short text about related topics in discussion sections