Windows Updates causing PSD files to corrupt?

AJ
Posted By
Amber_Jacobs
Mar 21, 2008
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2037
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0
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Closed
I was curious as to if anyone else has ever had an issue with Windows Updates performing (possibly the updates that came out this week for various Microsoft products) in XP causing PSD file corruption in certain files?

The situation I’m looking at is that one of our users’ computer had an update, which installed yesterday. Suddenly, 2-3 PSD files (which I am able to open on my own computer) are giving an error when trying to load of "Could not complete your request because it is not a valid Photoshop document." Tried recreating the prefs folder to no avail.

The only solution that worked was performing a system restore to a previous date. However then today the computer reinstalled the update again and the files appeared to corrupt again and not open. Other PSD files are still opening fine (as well as importing via Place in Illustrator), its just these particular few that are not (they will not place in Illustrator, giving a similar error message saying it is not a valid file type).

Any ideas, or anyone else having similar symptoms?

MacBook Pro 16” Mockups 🔥

– in 4 materials (clay versions included)

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