Photoshop CS Won’t Open

PS
Posted By
Pam_Sandyck
Dec 21, 2008
Views
266
Replies
2
Status
Closed
I have Photoshop CS and have been using it for a long time on this computer – and it has always been fine. I’m now trying to open it – and it basically won’t open. The initialization takes forever (it was always long – but is REALLY long) and then I get a message that the application is not responding.

There is nothing new about the computer – no new hardware or software. And everything else runs fine.

I’m currently going through a procedure to see if I have a virus or some other kind of malware – but I’m wondering if anyone has had a similar experience – and if so, what the solution was.

Thanks in advance for your consideration.

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B
Buko
Dec 21, 2008
have you tried trashing your prefs they maybe corrupt.

If you don’t know how its covered in the FAQs.
PS
Pam_Sandyck
Dec 22, 2008
Bingo!! – thank you so much!

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