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I don’t know if anybody here can help but I’d be very grateful for any good suggestions.
I got a new computer two weeks ago which has taken to crashing sporadically (8 times in two weeks), just shutting down and restarting. The only thing the crashes have in common is that Photoshop has been running, first 6 and then CS since I upgraded last week. There are no warning signs or consistent use of any particular Photoshop operations before it goes, just bang. I’m just saving every few minutes which is not a real problem as the machine is so fast but it’s getting really annoying.
Running XP Home, with auto restart turned off. No indication of driver problems in the BSODs but I’ve got the latest drivers for everything. Machine is an Athlon 3000+ (400FSB) with 1G of 3200 RAM, ASUS A7V600 motherboard. Over the two weeks I’ve had the guy in the local shop where I bought it put in a new power supply and a mega heatsink for the processor (I first thought the processor might be getting too hot with Photoshop causing it to run at 100%). I’ve checked the memory and processor with a hardware checking utility and no problems were found.
Now I’m stumped and so is the guy in the shop, because the crashes are relatively infrequent and the machine is otherwise stable and very fast (CS runs really well). I notice in the Photoshop FAQ a post about certain motherboards, with ASUS getting a good mention, causing symptoms like I describe but these seem to refer to relatively old Pentium 3 boards. So I’m wondering if this could be the case for my system. I mentioned this to the guy in the shop but he seemed to think that these new boards should not behave like this. Changing the motherboard is a bit drastic I think so before I resort to this, can anyone offer any advice please?
I got a new computer two weeks ago which has taken to crashing sporadically (8 times in two weeks), just shutting down and restarting. The only thing the crashes have in common is that Photoshop has been running, first 6 and then CS since I upgraded last week. There are no warning signs or consistent use of any particular Photoshop operations before it goes, just bang. I’m just saving every few minutes which is not a real problem as the machine is so fast but it’s getting really annoying.
Running XP Home, with auto restart turned off. No indication of driver problems in the BSODs but I’ve got the latest drivers for everything. Machine is an Athlon 3000+ (400FSB) with 1G of 3200 RAM, ASUS A7V600 motherboard. Over the two weeks I’ve had the guy in the local shop where I bought it put in a new power supply and a mega heatsink for the processor (I first thought the processor might be getting too hot with Photoshop causing it to run at 100%). I’ve checked the memory and processor with a hardware checking utility and no problems were found.
Now I’m stumped and so is the guy in the shop, because the crashes are relatively infrequent and the machine is otherwise stable and very fast (CS runs really well). I notice in the Photoshop FAQ a post about certain motherboards, with ASUS getting a good mention, causing symptoms like I describe but these seem to refer to relatively old Pentium 3 boards. So I’m wondering if this could be the case for my system. I mentioned this to the guy in the shop but he seemed to think that these new boards should not behave like this. Changing the motherboard is a bit drastic I think so before I resort to this, can anyone offer any advice please?
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