Photoshop CS file corruption-G4 laptop only

JA
Posted By
James_Adado
Feb 24, 2004
Views
249
Replies
7
Status
Closed
I can see there have been other posts having to do with files being corrupted in PS8. I am having a problem with files being damaged on my G4 laptop only. ln my studio I run PS8 on a G4 tower, an iMac and a G4 laptop. The laptop is the only machine giving me problems. Almost on a daily basis I try to open an image (jpg, tiff or PSD it doen’t matter) and I get the message "This document may be damaged (the file maybe truncated or incomplete). Continue?" I have throw away prefs more times then I can count and today I threw out PS8 and reinstalled it from new. And I am still having the problem. Before I call Apple and have them look at the computer is there any thing I am missing???
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GP
Graham_Phillips
Feb 24, 2004
I would say that your disk is corrupted. Try running Disk Utility.
JA
James_Adado
Feb 24, 2004
I have done that and also run TechTool on a weekly basis with all the machines. I gotta think it’s in the machine but just not sure. Thanks for the tip!
GP
Graham_Phillips
Feb 24, 2004
Is the problem repeatable? Is it always the same file that causes a problem? Does the machine freeze at all?
JA
James_Adado
Feb 24, 2004
The problem will repeat with different images at different times. The 2 images I am trying to open today are the only 2 in that folder that will not open. I have not tried moving them to a different folder to open them yet (I am on hold with Apple computer at this present time). The machine has never frose up as of yet.
B
Buko
Feb 24, 2004
Could also be RAM but sounds more like disk problems. maybe the conections are bad?
JA
James_Adado
Feb 24, 2004
I just talked to the Apple tech and i am doing an Archive & Install of the OS X. he seems to feel it’s a software problem. we will see where that takes us…
Thanks!!!
CC
Chris_Cox
Feb 25, 2004
Odds are better that the cause is hardware or the OS….

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