Photoshop Elements 2 crashes on selecting Print Preview

SK
Posted By
Stuart_Klein
Dec 4, 2003
Views
127
Replies
4
Status
Closed
I have been using PE 2 for several months with virtually no problems. Now, for some reason it crashes when I select print preview for an image. I am using Windows 98 SE and have plenty of RAM (640 mb) and free hard disk space. Any solutions to this problem?
Related Tags
crash photoshop elements preview print select

Master Retouching Hair

Learn how to rescue details, remove flyaways, add volume, and enhance the definition of hair in any photo. We break down every tool and technique in Photoshop to get picture-perfect hair, every time.

NS
Nancy_S
Dec 4, 2003
Stuart,

Delete the preferences file. Hold Alt/shift/ctrl down and launch PSE, keep holding til you get dialog box, answer yes, let it load.
SK
Stuart_Klein
Dec 4, 2003
Nancy, where do I find the "preference file"? (i.e., what folder?) Thanks,
Stu Klein
BG
Byron_Gale
Dec 4, 2003
Stu,

I’m not Nancy (obviously!), but I think I can get you going in the right direction.

After closing PSE, you will need to press and hold a 3-key combination (CTRL-ALT-SHIFT) IMMEDIATELY after clicking the PSE icon to start the app.

A dialog will appear allowing you to delete the preferences.

HTH,

Byron
SK
Stuart_Klein
Dec 8, 2003
Byron,
Thanks for your help. That worked.
SMK

How to Master Sharpening in Photoshop

Give your photos a professional finish with sharpening in Photoshop. Learn to enhance details, create contrast, and prepare your images for print, web, and social media.

Related Discussion Topics

Nice and short text about related topics in discussion sections