Updating Online components box won’t go away in Panther

P
Posted By
poprockgrrl
Jun 14, 2004
Views
255
Replies
3
Status
Closed
I am running Mac panther and when I launched Photoshop about an hour ago, a box popped up that says

Updating Adobe Online components from Adobe.com

Downloading file 1 of 2

File: awexfiles.txt

It won’t let me cancel this and it won’t do anything. It has been sitting like this for an hour. I can’t do anything in Photoshop with this box up.

I am running OSX 10.3.4 and photoshop 7
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box component panther update

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JI
Jayfar is my name
Jun 14, 2004
I ran into that a few times with PS7 under OSX 10.2.8. Always required a hard reset, IIRC, but I haven’t encountered this since upgrading to CS.
R
Ram
Jun 14, 2004
poprockgrrl ,

That’s a well known bug related to problems at the Adobe server. It has nothing to do with Panther.

There are two ways to solve it:

1.– Temporarily disconnect from the Internet, launch Photoshop, set the Online Preferences to NEVER look for updates, then reconnect to the Internet; or, alternatively,

2.– Take out the Adobe Online folder to disable it.

The reason why it’s not seen as often in CS is that Photoshop 8 ("CS") is set by default to never look for updates.

It can happen in all Adobe applications prior to CS, or even in CS if you change the default setting.
R
Ram
Jun 14, 2004
Make sure you’ve updated to 7.0.1.

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