Elizabeth,
What kind of computer are you running? Not the brand really, is it a XP pro, or XP home machine? What is the processor speed, how much RAM do you have installed in the computer, (Very important) what size hard drive do you have, and what external components are you running on it. (ie..scanner, digital camera, tablets, card reader, web cams, external hard drives..etc..) And also what size files do you work with on average? (I myself use files that range in size from 1 meg, to well over 100 megs in size. ) But the average size of the file you use, how many you USUALLY have open at one time, and the amount of RAM installed on your computer could be your whole problem. But unless you state this information for us, it is hard for us to help you in any way.
How old is the machine you have, and has this problem happened from day one, since you installed it? Or did it become a problem later on?
It is hard to help you with your problem, if we do not know what your equipment is, as this is not a common problem with this program. So taking into consideration the WARNING your getting as well, with the driver..it is logical to assume the problem is with the hardware, or other corrupted software, rather than a glitch in this program its self.
If you do not know the above information, you can go to <
http://www.belarc.com/free_download.html> and hit the free software download button there, and it will run on your machine, and give you a list you can print out of all the information on your computer. All the software installed, hardware, serial numbers, etc. It is a very useful program, and no information it tells you about ,ever leaves YOUR computer. So it is totally safe to run.
Please list this basic information, and we will see what we can do to be of some help to you. 🙂 Gary~*
