Installation Error

S
Posted By
slp20082008
Mar 7, 2004
Views
106
Replies
2
Status
Closed
What does this mean?
PHOTOSHOPELEMENTS caused an invalid page fault in
module <unknown> at 0000:056a3840.
Registers:
EAX=822797fc CS=018f EIP=056a3840 EFLGS=00210246
EBX=8227979c SS=0197 ESP=06c1ff9c EBP=06c1ffcc
ECX=d6d64790 DS=0197 ESI=00000008 FS=136f
EDX=822797fc ES=0197 EDI=8228eed0 GS=0000
Bytes at CS:EIP:

thanks.
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BG
Byron Gale
Mar 7, 2004
slp…

I don’t think that anyone is going to be able to give you a concrete diagnosis on this.

All that comes to mind, for me, are the usual trouble-shooting questions:

– Did the program EVER work correctly?

– If so, did you install hardware/software, download update, etc., right before it went bad?

– Are you running other apps concurrently?

– Have you tried deleting Elements Preferences?

– Have you tried re-installing Elements?

All of the above are simply generic starting-points. Regretfully, error messages like the one you quote are seldom explicit enough to pinpoint the exact problem.

Good luck!

Byron
BH
Beth_Haney
Mar 7, 2004
And to add to Byron’s list – do you have any antivirus software disabled during the installation process?

We’re assuming a Windows platform here, but what operating system?

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