Help-PS Won’t Open

PB
Posted By
Patricia_Boyd-Roldan
Aug 19, 2008
Views
239
Replies
13
Status
Closed
I have PS 7 on a Pwr Mac G4, plenty of ram, etc. PS was opened as recently as five days ago, no problems. I’ve not made any downloads off the internet. Today I tried to open PS and this is the message I continually receive.

Application Launch Failed
The application "Photoshop" could not be launched because of a shared library error: "%<application><application><MathLib><>"

I’ve rebooted and the same warning appears. AI opens fine.

Can anyone help?

Patricia
Related Tags
help open

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R
Ram
Aug 19, 2008
What EXACT version of the OS? Have you applied the mandatory Photoshop 7.0.1 update?

Does it work if you create a fresh, new account and log in as a different user?
PB
Patricia_Boyd-Roldan
Aug 20, 2008
OS 10.4, and yes, I did the update several years ago to 7.0.1. I’m not sure if I have to completely reinstall at this point l or if that would do any good.
R
Ram
Aug 20, 2008
What EXACT version of the OS?

10.4.what? 10.4.11?

Does it work if you create a fresh, new account and log in as a different user?

That’s a standard troubleshooting procedure. Go to System Preferences (Apple menu), create a new account on your Mac, and log in to your Mac as a brand new user. Does the problem go away or persist?
PB
Patricia_Boyd-Roldan
Aug 20, 2008
10.4.11
R
Ram
Aug 20, 2008
Does it work if you create a fresh, new account and log in as a different user?
B
Buko
Aug 20, 2008
What Ramón said in #5
PB
Patricia_Boyd-Roldan
Aug 20, 2008
Yes-Does nothing-same thing
B
Buko
Aug 20, 2008
First thing I would do is an Archive and Install.

How much free space on your system hard drive?
PB
Patricia_Boyd-Roldan
Aug 20, 2008
17 gb free
B
Buko
Aug 20, 2008
I’m not sure that is enough space to do an A&I. How big is the drive?
PB
Patricia_Boyd-Roldan
Aug 20, 2008
I just did a clean up, I now have 31 gb
NK
Neil_Keller
Aug 20, 2008
Patricia,

How large is the drive? What is "plenty of ram"?

Neil
R
Ram
Aug 20, 2008
The percentage of free space is as important as the number of GB that are free.

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