Penny,
You did not say if you ran the Update Creations as referenced in posts 1 and 2 of this thread.
Barb Olson
I never found out how to run Update Creations. I have had a lot of trouble registering my copy of Adobe PSE3 and have emailed Adobe umpteen times about this with no joy. I think their helpdesk is pretty useless, to be honest. Every time I try to register it says the number isn’t correct, but it is the exact number on the box so I don’t know what the problem is and Adobe aren’t interested, basically. Therefore, I haven’t been able to run any updates which is very poor.
I have now tried to run Update Creations but it says ‘Failed to Update Creations’, no reason given, no instructions about what I;m supposed to do about it.
Why is it that software companies don’t supply adequate support or help centres? The U.K Adobe centre charges £35.00 for each issue if you phone up the help line! Thats exhtortionate!
No wonder so many people use pirate software. At least you get the product at a tenth of the price and seeing as the technical support is non-existent anyway, not being able to use it isn’t any hardship really!
Trudy
Trudy,
suggest that you read this FAQ about updating creations
Kirsten Harris, "European users get error message when trying to update Creation templates" #, 25 Apr 2005 11:37 am </cgi-bin/webx?50>
Barb Olson
