Elements 3 will not allow me to open files

RA
Posted By
Richard_A_Ellis
Jun 4, 2005
Views
181
Replies
1
Status
Closed
Using Mac, OS 10.4.1. For no apparent reason, Elements 3 no longer works properly. It was OK under OS 10.4.1, then it froze. I have done all the obvious things, including reloading the Application. It will not allow me to Open Files (Icon is dimmed out), although i can open them using the Browser. Also, it will not allow me to Quit – The ‘Quit Photoshop’ is greyed out. I have to Force Quit.

I have:
Machine Name: eMac
Machine Model: PowerMac6,4
CPU Type: PowerPC G4 (1.1)
Number Of CPUs: 1
CPU Speed: 1.25 GHz
L2 Cache (per CPU): 512 KB
Memory: 768 MB
Bus Speed: 167 MHz
Boot ROM Version: 4.8.2f1

Elemente has worked fine for months, now this!

Richard Ellis
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WE
Wendy_E_Williams
Jun 4, 2005
Richard,

Try trashing the prefs file …

To do that close down Elements then click on the start up icon and quickly hold down the Apple, Alt and Shift keys. Continue to hold down all three keys until you get a screen asking if you want to delete Settings … just say Yes.

Hopefully that will sort it out …

Wendy

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