PhotoShop 7.0 crashes Windows XP

RR
Posted By
RON RAGAN
Sep 14, 2003
Views
318
Replies
3
Status
Closed
While using Windows Explorer or My Computer under Windows XP, if I open a folder containing a large number of images (PSD, JPG, TIF) the program shuts down. A folder with a small number of images inside it does not seem to be a problem. If I uninstall PhotoShop, the problem completely goes away. Any ideas what is going on?

Also, when I use PhotoShop to navigate these same folders to open an image, that it too crashes.

My computer is a six month old Toshiba Satellite laptop. I did not have this problem when I first bought the computer and installed PhotoShop. Something has happened in the past month to create the problems.

Ron
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DM
dave milbut
Sep 14, 2003
sounds like a corrupt file somewhere in those folders that cause it to crash. seek it out, son, and remove the mote from thine eye!
HC
Heather Castillo
Sep 17, 2003
No. This is an issue that seems to be regarding images saved with Photoshop 7 and certain XP patches. I have the same problem, and it isn’t corrupt files. Any program that opens certain files, seems to cause crashing. I have yet to find any solution, but I am highly annoyed with it.

You can verify this by sending the images to a friend. I have done this on numerous occasions and they can open them just fine.

EDIT: I just found this topic: David Hawk "Windows XP Exlorer Crashes upon opening Folders with lots of jpeg or bmp files" 7/15/03 1:30am </cgi-bin/webx?50> The suggestion is to change/delete photoshop as your default program for the file types causing crashes.
Y
YrbkMgr
Sep 17, 2003
Uhm, no… the suggestion was to right click a pic/properties/photoshopimage tab and untick the box generate thumbnail, and that has solved the problem for many users.

It’s definately not, however, a photoshop issue; but that doesn’t mean it’s not annoying.

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