Cannot print most of the time

GF
Posted By
Glenn_Fausel
Dec 9, 2008
Views
465
Replies
8
Status
Closed
Using CS3, windows XP. Printer is an HP 3550 color. I know this could be a printer error, but it only happens when I use Photoshop. I get a PCL XL error, IllegalAttributeError. Happens at least 95% of the time, so what I resorted to doing was to format all my work in CS3, then print using my old 5.5. However, many times that will not open!!

Is there some setting in PhotoShop I should check into?? I checked the HP site and all the reasons for this error I seem to have covered.

Thanks,

Glenn
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CC
Chris_Cox
Dec 9, 2008
Yeah, that’s a printer driver error. Have you checked for driver updates?
GF
Glenn_Fausel
Dec 10, 2008
I will check again, but I am fairly sure I have the most recent. Funny thing is that it does print ocne in awhile….

Thanks,

Glenn
GF
Glenn_Fausel
Dec 10, 2008
Yeah, that’s a printer driver error. Have you checked for driver updates?

Installed the most recent drivers, same error.
GF
Glenn_Fausel
Dec 10, 2008
As an addendum, now my printer will not print in color!! Ain’t technology grand!!
GF
Glenn_Fausel
Dec 11, 2008
Well, at least I got the color back. Any other suggestions???
GF
Glenn_Fausel
Jan 18, 2009
Help, anyone?
DM
Don_McCahill
Jan 19, 2009
Chris says it is a driver error. If you are using the latest HP driver, then contact them. Perhaps they have one in Beta or something that can get it working.

Adobe can’t fix an error in an HP driver.
GF
Glenn_Fausel
Jan 20, 2009
I was searching and found some incompatability issues with CS3 and HP. I re-installed CS2 and it prints fine (well, prints too dark but that is an HP issue) so I guess I will have to take a step back for awhile

thanks for your time,

Glenn

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