Photoshop RE-Installation

MG
Posted By
Michael_Gaudet
Dec 30, 2003
Views
372
Replies
3
Status
Closed
I had so many problems with my Win ME PC that I had to backup the Windows directory and install Win XP from scratch. NOW I have to reinstall most of my applications even though they are still on the disk. Fun!

Here is my problem, when I go to re-install Photoshop (It’s v 6.0, I can’t afford the upgrade yet.) it asks for an older ‘full’ copy of Photoshop, which was lost or tossed many moons ago.

The last time I had a similar Win Me to Win ME re-installation problem I contacted Adobe Tech Support and they gave me a work around as I had (and still have) the Photoshop Serial Number. It was a quick solution and I must have thought I would remember it as I cannot find it now.

It appears that I can no longer get Tech Support online for 6.0. Can SOMEONE please help me? I also have Acrobat to re-install but I have the original of that software.

Sincerely and thankfully,
Mike Gaudet
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DM
dave_milbut
Dec 30, 2003
you need to call customer service, they’ll verify your serial and give you a temp # to work with.
M
maggiemonro
Apr 11, 2004
When I attempt to reinstall an upgrade from photoshop 3 to 6 on XP all is well until I am asked to insert a version higher than 4. I then stick in the 6 upgrade and am told it is not valid!
Can anyone help?
Thanks
Maggie Monro
CW
Colin_Walls
Apr 11, 2004
Maggie

PS upgrades applied to "early" versions are valid, but you need to call Adobe Customer Support.

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