CS2 can’t detect printer drivers in Vista 64

BK
Posted By
Bob Knowlden
Sep 23, 2007
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1091
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0
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Closed
I have installed Photoshop CS2 under Windows Vista 64 (Home Premium). (V64 seems to be the right thing to use, as I have 4 GB of RAM.)

After a few reboots, Photoshop gives me a "printer drivers not found" error message. I have 2 printers installed: an HP Photosmart 8250 (color inkjet), and a Brother HL 5150D (monochrome laser). The Brother is two logical printers: I have both PCL and Postscript (Brother PS clone) drivers installed.

Other applications have no problems with these USB printers. The printer drivers are full Vista releases, rather than the limited ones delivered with Vista.

Re-installing Photoshop (and letting it update to 9.02) temporarily fixes the problem, but it recurs in time. I have tried eliminating the Photoshop prefs file. It is rebuilt as intended, but it has no effect on the problem.

I’m trying the CS3 demo version. It may be a fix, as it officially supports Vista. However, I’d just as soon not lay out $200 to replace CS2. At a glance, the improvements in CS3 don’t appear to be significant. (CS3 extended might be more interesting, but it’s $150 more.) Call me cheap, but…

I’ve searched the web for accounts of similar problems, without success.

Doers anyone have suggestions? ("Stay away from Vista!" or "Buy CS3!" may be good advice, but neither tells me anything that I don’t already know.)

Thanks in advance.

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