Could not initialize photoshop because the file is locked.

JI
Posted By
Joan_in_GA
Oct 18, 2007
Views
422
Replies
3
Status
Closed
I have been running Photoshop 7.0 on Windows XP for about 4 years without problems. I have uninstalled and re-installed Photoshop at least 3 times. I have been trying for at least 6 hours to resolve my issue. When I launch Photoshop the following message pops up:

Could not initialize Photoshop because the file is locked. Use the properties command in windows explorer to unlock the file.

I have tried to unlock using the above method, but can not find the option of doing so. Have searched the knowledge base but can not find a solution to this problem. I have not added other software to my PC. The only thing that I may have done to possibly cause this problem was that I shut down my PC manually when it was attempting to shut down by the Start> shut down command. Please help!
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JJ
John_Joslin
Oct 18, 2007
Have you tried starting Photoshop from another account with admin privileges?

You could also try resetting the preferences as described in the forum FAQ.

<http://www.adobeforums.com/webx/.ef4a07f/1>
JI
Joan_in_GA
Oct 18, 2007
John . . . you are the best! When I tried to start up after deleting the preferences.psp files (two of them) I got a message regarding twain drivers and then it asked me, "would you like to try again?". I clicked yes and Photoshop opened. For now I am going to take care of business before I risk shutting it down again. THANK YOU!
JJ
John_Joslin
Oct 18, 2007
Glad to hear it!

John in UK 🙂

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