Photoshop CS4 (Vista x64) Type Tool Crash

G
Posted By
GCTonyHawk7
Dec 1, 2008
Views
494
Replies
5
Status
Closed
Hey guys,

I recently installed CS4 and am loving it a lot. Although, I have found a very fatal bug that I need to correct.

I’m running Photoshop Extended on Windows Vista Ultimate SP1 x64. I can start Adobe just fine, make documents, and such. The crash happens any time I go to make some text. I am able to start the text tool and then it will crash the second I click to start typing. I googled on this issue and found that it is likely a font in my library causing the issue, but how do you find the font that is causing the trouble?

A few notes:
– this only happens on the 64-bit version. 32-bit works fine. – looking at the list of fonts, there are only a tiny chunk that have font previews, the rest are blank.

Hopefully someone knows how to single out the font causing the issue and I can get this resolved.

Thanks
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crash tool type windows x64

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Wolf_Eilers
Dec 1, 2008
This applies to XP but may give you a start:

<http://www.adobe.com/go/kb404867>
G
GCTonyHawk7
Dec 1, 2008
Wow, thank you so much. Used that method to isolate which font was causing the issue, and I nailed it. the font is called Pointy.ttf, and it was the issue indeed. Uninstalled that and CS4 is working great.

<http://www.dafont.com/pointy.font>

that is a link to the font; it is a shame too, I liked that font. Hopefully some Adobe people can analyze it and figure out what is causing the issue. 🙂
DM
dave_milbut
Dec 1, 2008
good job finding it! you should send a note to the people at that site and tell them about it.
JJ
John Joslin
Dec 1, 2008
The "issue", as you call it, is caused by the font being faulty (by omission or design). Adobe programs tend to object to faulty fonts but the onus is upon the font designer to follow specifications.

Having said that, it would be nice if Adobe could make their application degrade gracefully rather than locking up when it encounters such a problem.

You may be able to use the font by disabling font previews in preferences.
CC
Chris_Cox
Dec 2, 2008
I’ve downloaded the font and created a bug report for our type group to look into (second one today, hope that’s not a pattern).

In the meantime, you should disable that font.

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