Photoshop hangs up when writing text

MB
Posted By
Mindaugas_Barkauskas
Jan 19, 2009
Views
519
Replies
4
Status
Closed
I have workstation
Dell Precision T5400
Base Intel Xeon E5420 (2.50GHZ, 1333Mhz, 2x6MB,Quad Core) Operating System Windows Vista® Business SP1 64Bit
Memory 8GB DDR2 667 Quad Channel FBD Memory (4x2GB)
Video Card 512MB PCIe x16 nVidia Quadro FX 1700 (MRGA14L) Hard Drive 146G,(15,000rpm) SAS Hard Drive
2nd Hard Drive Additional – 146G,(15,000rpm) SAS 2 Hard Drive Raid Controller C15 SAS No RAID for 2 Hard Drive

And when i try to write something in Photoshop cs4 64bit version it hangs up with following event entry:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 11.0.0.0
Application Timestamp: 48d38aa7
Fault Module Name: BIB.dll
Fault Module Version: 1.2.1.1744
Fault Module Timestamp: 48b5fcc0
Exception Code: c0000005
Exception Offset: 000000000001a303
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1063
Additional Information 1: 2818
Additional Information 2: 5c2b16a25fedf03aa652cc3088922fb6 Additional Information 3: 1f10
Additional Information 4: ec8d43907313a023e731faa974f00a55

32bit version of photoshop cs4 is working fine.

What’s happening? why i can’t use 64bit version of ps?
Related Tags
hang text write

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CC
Chris_Cox
Jan 19, 2009
We’re still looking into some crashes involving third party fonts that seem to occur on 64 bit only. Generally the problem comes down to 1 or 2 fonts.
MB
Mindaugas_Barkauskas
Jan 19, 2009
Could you write what are those fonts exactly so i can delete them. Then 64bit version should work fine as i understand?
DM
Don_McCahill
Jan 19, 2009
Could you write what are those fonts exactly so i can delete them

Were that it was so easy. Adobe makes over 1000 fonts. They know that those will not cause a problem. They can provide you with a list of those. There are another 900,000 fonts (I guess) in the world, and more being made every hour. Adobe does not track those, but knows that a small percent of them are defective, and can cause the problems Chris mentions.

The trick is to find which font is bad. I only use the Adobe fonts, so I never have had a problem. The people who search out free fonts through the web are generally those that get the diseased fonts.

The solution is to remove all fonts other than those from Adobe, Microsoft, and other reputable makers. Test if the problem goes away. If it does, then there is a bad font (or several) in the fonts you deleted. Add fonts back slowly, never more than a few dozen at a time, and test with PS after each addition. When it breaks, you know a bad font was in the last group of fonts added.

This will take a bit of time, but hey, they are free fonts.
AS
Axel Siebenwirth
Jan 20, 2009
wrote in message
Could you write what are those fonts exactly so i can delete them

Were that it was so easy. Adobe makes over 1000 fonts. They know that those will not cause a problem. They can provide you with a
list of those. There are another 900,000 fonts (I guess) in the world, and more being made every hour. Adobe does not track those,
but knows that a small percent of them are defective, and can cause the problems Chris mentions.
The trick is to find which font is bad. I only use the Adobe fonts, so I never have had a problem. The people who search out free
fonts through the web are generally those that get the diseased fonts.
The solution is to remove all fonts other than those from Adobe, Microsoft, and other reputable makers. Test if the problem goes
away. If it does, then there is a bad font (or several) in the fonts you deleted. Add fonts back slowly, never more than a few dozen
at a time, and test with PS after each addition. When it breaks, you know a bad font was in the last group of fonts added.
This will take a bit of time, but hey, they are free fonts.

I suppose a "Check Font Integrity" function in PS is too much to ask.

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Easy-to-use drag-n-drop Photoshop scene creator with more than 2800 items.

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