My Mac has just started freezing when clicking the ‘open’ button in Photoshop extended. I can select New or Recent it is just the Open command where the problem is. I haven’t knowingly altered anything or added new items and it was working fine until recently. Any ideas would be appreciated.
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Sorry about lack of detail. Photoshop freezing on the ‘Open’ command and forced quit several times. Problem not rectifying and wondering where to go from here. Reboot time 15+ minutes before desktop is restored.
Exact version of Photoshop and the OS, machine specs, RAM, RAM allowance to Photoshop, available disk space, routine maintenance you perform, what you have tried to fix the problem etc.
Man, you never even bothered to click the link I gave you! Here it goes again:
Hi and Sorry (again) I think this must be a hardware fault as it has just happened with Lightroom 2. I clicked the Open button and it froze and had to use the Force Quit. Will contact Apple on Monday and thanks for your time and patience.
Thanks for all your efforts and ‘Ouch’ your message has gotton across so please consider that I have been truly nailed to the tree. I did ‘jump in’ without thinking and reading through things first and as a NEW user I should have at least included this with my message.
For the record it is a Mac Pro 3.0 quad core Intel. OSX 10.5.6. 6GB ram. 160 free disk space (sorry Ramon dyslexic as well). ATI Radeon HD 2600 XT. 2150 ram located to Photoshop.
I figured he was bit unfamiliar with what this was all about. And the 16GB seemed like a typo to me.
However we have had people lacking in resources approach the forum and they have often argued that 8 GBs of Free Space on a modern system is more then ample to keep the disk spinning and act like a healthy scratch with the average file being 3 GB without layers.
But that did not seem like the case here. And besides he is probably a cockney and you know what they call english! They can’t understand themselves.
If Paul hangs around here long enough, however, he will soon acquire language skills equal to my own.
So if paul hangs around long enough perhaps he will acquire language skills equal to my own. And that should teach you lesson, so don’t be so critical.
I think that creating a New User account is a good test for undetermined user account problems. But this does not seem to be the problem.
I often recommend this approach and 7 out of ten times it works and the users will know it is not hardware or an OS issue. But this does not appear to be that kind of problem.
I have heard where the blue screen is there for a longtime and usually if that happens one would have no choice but to manually clear the PRAM or leave the computer off for an extended period of time unplugged and not connected to anything.
He can try a new user but I think he is going to have the same issue or it will shortly return.
