no help menu content in PS nor any CS3 apps

MB
Posted By
Michel_Boissonneault
Mar 4, 2009
Views
270
Replies
3
Status
Closed
Hi(Bonjour)!

I own Adobe Creative suite 3 Production Premium for Mac education package and help menu don’t work with any of the applications installed. It’s like all help content is missing.

I didn’t see an option in installation dialog to include help or not nor PDF documentation. So how can I get help menus working? I’ve just noticed this problem as I didn’t use the help menu until today.

Thank you.

Michel
Related Tags
app content help menu

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SG
steve_guilhamet
Mar 4, 2009
Hi Michel,

Do you see Adobe Help Viewer 1.0 in the Applications directory?

If so try downloading and installing the 1.1 update.

< http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=29 50&fileID=2778>
MB
Michel_Boissonneault
Mar 4, 2009
Hi(Bonjour) Steve,

No I have Adobe Help Center (not Adobe help viewer).

I’ve downloaded the suggested update. It installs without problem but this help center give help for CS 2 apps (I own this version too).

Michel
MB
Michel_Boissonneault
Mar 4, 2009
Follow up

Hi(Bonjour) Steve,

I’ve checked in time machine bckup and Found Adobe Help Viewer 1.1. …

I copied it in the app folder and tadam, the help menus are working again.

Thank you.

Michel

How to Improve Photoshop Performance

Learn how to optimize Photoshop for maximum speed, troubleshoot common issues, and keep your projects organized so that you can work faster than ever before!

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