Photoshop CS4 Doesn’t Recognize Printer

H
Posted By
H._Seldon
Jan 15, 2009
Views
598
Replies
1
Status
Closed
Acer Laptop
Windows Vista
3 gb ram
160 gb hd
Printer – Canon Pixma Pro 9500

Problem-

I recently installed Photoshop CS4. I still have CS3 installed. When I go to print from CS4, it prompts me that there is no printer installed on my pc. (CS3 will still print without issues). I have downloaded and installed the latest and greatest drivers for my Canon Pixma Pro 9500. I have tried recreating the Photoshop preference file and still no good on either attempted solution. I even tried unistalling CS3 – no good.

How do I "convince" Photoshop CS4 that printer software and drivers exist on my pc?

Any advice would be greatly appreciated.

H. Seldon
Related Tags
print recognition

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M
Mylenium
Jan 15, 2009
Try the suggestions in this thread. Short of that I could only think of security/ permission issues that prevent CS4 from accessing the printer and the ports it is plugged to. This could be checked with a right-click on the properties of those items as well as a quick look into your security center….

<http://www.adobeforums.com/webx/.59b768ec/4>

Mylenium

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