updating adobe online components

KK
Posted By
Karen_Kay
May 20, 2005
Views
194
Replies
5
Status
Closed
I used to be able to check for and receive automatic downloads whenever I opened Photoshop or any other one of my Adobe programs. Now I just get an error message, "File could not be downloaded. There was a problem connecting to Adobe online. Please check your network settings in the internet control panel". I have tried to do this by going to: control panel>network settings but don’t have a clue what to do from there. I have Photoshop 7.0 and run Windows XP. Thanks in advance for the help, oh-and this problem I have had for a long time, long before service pack two came along.
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component update

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Chris_Cox
May 20, 2005
Turn off the auto update check.
There will be no more updates to 7.0.
KK
Karen_Kay
May 20, 2005
Thanks for the quick response! Since there are no more updates, I guess that is why I kept getting error messages. If I could ask just one more question, how do you turn off the "auto update check"? Thanks again for your help.
CC
Chris_Cox
May 20, 2005
No, actually that is being caused by a SNAFU on the Adobe side (and I can’t find anyone who wants to be responsible).

Go into the update preferences and set it to "never".
KK
Karen_Kay
May 20, 2005
Wow, you are really fast! I was just fooling around with it and I think I took care of the problem by: edit> preferences> Adobe online> check for updates> never. Thanks so much for your help, I really appreciate it!
CC
Chris_Cox
May 20, 2005
You’re welcome.

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