Photoshop crashing on open.

BM
Posted By
Barry_M_Peterson
Sep 30, 2003
Views
242
Replies
5
Status
Closed
Very bizarre but everytime I open photoshop it goes through the loading process, scanning fonts, etc.. then just crashes like it was never opened. Has anyone else had this issue? I use photoshop on a daily basis and this is new to me. Any info will help, Thanks.
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CC
Chris_Cox
Sep 30, 2003
What version?

What OS are you using?

Have you tried resetting the prefs like it says in the FAQ?
BM
Barry_M_Peterson
Sep 30, 2003
Version 7.0 on Windows 2000. Resetting the prefs where? I cannot get photoshop to load far enough to display the pallets.
RL
Robert_Levine
Sep 30, 2003
When you launch PS hold down the ctrl+shift+alt keys and when asked if you want to reset your PS settings file say yes.

Bob
BM
Barry_M_Peterson
Oct 1, 2003
v7.0 running on windows 2000. I can’t even get into prefs, it will close before the pallets or toolbar even load.
BM
Barry_M_Peterson
Oct 1, 2003
Thanks for the info.. it worked. After spending the whole day trying to figure this out and it was a matter of three keys.

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