Photoshop just stopped opening. It just keeps repeating the Scanning Font and Reading Preference on the opening page and won’t go any further. I can open ImageReady, but it has slowed down quite a bit, very sluggish. I’m using Mac OS 9.22 and Photoshop 6.01. Thanks for any help. This is frustrating.
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Thanks for the response. Any suggestions for how best to disable non-essential fonts? Or discover which font may be corrupt? Would this also cause ImageReady to be sluggish?
Trial and error. If you are using a font manager, deactivate all but the essential system fonts (like Charcoal, Geneva, Chicago, Monaco). If you still have the problem, a new reinstall of the system is in order; if the problem’s gone, keep adding groups of fonts until you ferret out the offending one(s).
If you do not use a font manager, you need to deactivate fonts by taking them out of the Fonts Folder inside your System Folder.
Photoshop6 requires Helvetica and {I think} Zapf Dingbats. Not sure why but without Helvetica, PS reports during Startup that it can’t continue because of a hardware or software problem.
Launching without Zapf Dingbats can occasionally cause it to crash too, I have yet to find a clear answer why, but keep those 2 fonts loaded all the time.
This does not answer your error but it could be related. Does photoshop open normally and then hang when opening a specific file? That would indicate a problem with the file.
Does photoshop crash when opening the application without opening a file? that indicates a problem with the software or its preferences.
