Photoshop CS being locked.

MB
Posted By
Matt_Brannock
Feb 3, 2004
Views
239
Replies
3
Status
Closed
When i try to start up photoshop CS on my pc (XP) it says that photoshop has been locked please use the properties in windows explorer to unlock. What does that mean?
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dave_milbut
Feb 3, 2004
no idea. can you give us the exact message and how you’re trying to start it? (clicking a shortcut, double clicking an image)? is it a legal copy of ps bought from a retailer?
MB
Matt_Brannock
Feb 3, 2004
it says that "photoshop has been locked please use the properties in windows explorer to unlock" and then i press ok and it closes the program. Yes it is a legal copy. It is not a shortcut its the actuall exe file that is created upon installation. It has worked before it seemed to stop working overnight.
Thanks a lot
Matt
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dave_milbut
Feb 3, 2004
Are you sure that’s exactly the error? I’ve been a windows developer for years and never seen a problem with an exe being "locked". Is it maybe refrencing the prefrences file? Do you have write access to the Application Data directory structure where the prefs are stored? Is the prefs file itself write protected?

See this link for the location of your prefrences:

LenHewitt "Photoshop and ImageReady Preferences Files" 6/23/03 11:42pm </cgi-bin/webx?50>

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