PhotoShop CS2 Bug

DE
Posted By
David_E_Furman
May 24, 2005
Views
408
Replies
10
Status
Closed
After running PS CS2 for a while (probably 2-3 hours) it starts accessing the hard drive continuelessly and the program slowes to a crawl while losing it’s gui (some of the elements of the gui turn to text symbols, the menus are black, etc.) The task manager says that it’s using %50 of my system resources. The only way to make it return to normal is to stop the process and re-start PS. Any ideas on this? It’s very annoying when in the middle of an unsaved project, though one time I was able to save a file while it was doing this. (It took about 5 min waiting on menus to come up)

I’m running on a box with a 3 ghz P4 and 2 gig of ram.

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CC
Chris_Cox
May 25, 2005
Sounds like you have a bad install or a bad system.
RB
Robert_Barnett
May 25, 2005
Amazing how all of the problems are the fault of everyone and everything else. My god you would think Adobe walks on water and gets everything perfect every time. Frankly, I am getting tired of hearing about how everything is everyone else’s fault. Is Adobe ever going to assume responsibility for putting out product that causes user’s no end of problems with standard brand name components? I mean it isn’t like these people bought no-name Taiwanese cr*p from some computer show bargain bin in Hong Kong.

Robert
C
chrisjbirchall
May 25, 2005
Frankly, I am getting tired of hearing about how everything is everyone else’s fault

Chris Cox may be economical with his words, but those words are pointing the OP in the direction where a solution is most likely to be found.

Adobe can’t do house calls to trouble shoot their customers’ systems, any more than a car manufacturer should be held responsible for potholes in the owner’s driveway!

The only way to discover the value in any advice is to follow it.

Chris.
DG
Dana_Gartenlaub
May 25, 2005
I’d suggest to the OP that he runs a disk check utility such as Spin Rite or some such, and make sure all the RAM in the machine is functioning properly.

There also may be a problem on one of the boards, if the machine heats up and then starts to misbehave, you could have a cold solder joint or something.
J
johntolliday
May 25, 2005
Robert I read and post on these forums because I like to strike up a dialogue with intelligent and mature people who have helped me and many others in the past and I in turn like to help where I can. I think it’s counter productive to rant on as you have done in several posts, you are obviously a man who is not happy with himself or Adobe. Try contributing and posting something positive and helping more often, by having a more positive attitude yourself and contributing in a more mature way you may actually enjoy it! There are enough whingers in the world.
DE
David_E_Furman
May 25, 2005
I have intel’s desktop utility running and have not had any heat or other problems when this ocures with PS. Also no other programs have any proplems or slow downs at the time this happens to PS. Only PhotoShop is affected, the rest of windows runs smooth, even while PS is slowing down and losing gui elements.
MM
Mick_Murphy
May 25, 2005
Adobe can’t do house calls to trouble shoot their customers’ systems, any more than a car manufacturer should be held responsible for potholes in the owner’s driveway!

Nice analogy Chris but how about the situation when the car is actually making the potholes (not saying that is the case here but it sure can happen in the software business).
C
chrisjbirchall
May 25, 2005
but how about the situation when the car is actually making the potholes

That would be down to having a driveway not robust enough to take the latest model. <g>
AJ
Adam_Jerugim
May 25, 2005
David,

what type of file were you working on, and is there a way you can send it to me to run some tests?

You can contact me directly at ajerugim at adobe dot com or travlin_adam at yahoo dot com.

Thanks,

-Adam
DE
David_E_Furman
May 25, 2005
So far it has only happened when I’ve had multiple files open in PS. Been working with normal jpgs and multi-layer PS files made from them. Sizes range from 4-6 megapixel images.

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